Housekeeping & Night Auditor (Former Employee) – Spokane, WA – February 21, 2019
I enjoyed the people who owned this hotel privately, however the management was not always the most pleasent to be around. I learned how to register guests and provide them with their rooms while checking in and I enjoyed the customers I met thru this job. The hardest part of this job was honestly this hotel was very much in need of being remodeled and renewed.
Head Housekeeper (Former Employee) – Pensacola, FL – February 21, 2019
Overall it was an ok place to be employed , showed some favoritism. Started out being full time , switched to part time. Worked over a year an ended up with just $8.75 an hour some that just started , started off with more .
Temporary Administrative Assistant to Sales Department
Administrative Assistant (Former Employee) – Depot Bay, OR – February 20, 2019
Hired to help new Administrative manager organize and process contracts from sales staff. Sales staff was less than helpful, upper management was in another state and sometimes gave conflicting information. There were two offices that we had to run, along with scheduling the sales people the appointments, and make sure all the contracts were correctly printed and signed. Then sent in to the main office. There were also monetary gifts that had to be accounted for and kept in a safe. All of these had to be strictly regulated for time share sales. I found their tactics both with customers and staff to be deceitful and self deprecating at every turn. I was happy when they closed the second office and my assignment was over.
Front Desk Clerk (Former Employee) – Maumee, OH – February 19, 2019
It is pretty similar to a family business. Everyone is connected to everyone somehow. If you like drama but want an easy job go for it. Manager and Supervisor are amazing but if you are looking for something more than a 9 an hour job and dealing with drunks and being unable to unlock doors then this might not be your bag.
Not much actual work, Workers treat you like family
Head housekeeper (Former Employee) – Dillon, MT – February 18, 2019
My favorite part of the job was the Co workers I worked with. Everyone had a great attitude and we all believed in team work. So whoever got done with their rooms first we would go help the next person until every room was ready. The inventory I did every Tuesday was very simple the hardest part of working there was if someone didn't show up for work it put us in a very bad situation but we understood people get sick it was also a very physical and demanding job
We had a good team
We were only given one fifteen minute break half halfway through our shift
Guest Service Manager (Current Employee) – Ocala, FL – February 18, 2019
Front desk hotel work is a challenging job. Must be able to work quickly and effectively to ensure guests are checked in, in a timely, pleasant manner. Overall I enjoy my job and have worked many hotels over the years. The shift work is the main flaw for me. I have worked all phases and shifts of the front desk and excel at all, but I mainly have been night auditor for 10 years at this location. I am currently Guest Services Manager and enjoy that well
General Manager (Former Employee) – Sturgis, SD – February 17, 2019
Managed 40 unit motel with 13-15 employees. Duties included; training; supervising; hiring, firing employees; managing inventory; checking rooms for cleanliness and maintenance problems; selling and marketing; public relations; payroll and bookkeeping; doing direct mailings,
Housekeeper, Maid (Former Employee) – Whitehall, MI – February 16, 2019
The work was hard at first, but got easy when time when on. I liked working here. I make new friends, meet some really nice people. The money was good and hours were okay. Some days you'll work for 8 hours and some other days you'll work for 3.
The bosses there were rude. If you're a smoker or not you only get ONE 20 minutes break, you would have to available at all times, just incase you were to be called in, they would make you be a part of a group chat to tell you wants going on and to find out if you're working the next day or not, and if you got fired they wouldn't tell you to you're face they would remove you off the page and that how they firer people.
Supervisor (Former Employee) – Indio, CA – February 16, 2019
I was a supervisor on the property and there will always be so tight on budget that it will affect work flows that creat even harder time to make unique experience with the guest. Also with such low budget they laid off over +30 managers and supervisors in Southern California alone including me.
Vacation Sales Consultant (Former Employee) – Las Vegas, NV – February 15, 2019
The Recruitment and Initial Training experience were both great. They paint a very nice picture of the company. I do feel that the product is good and they offer a quality experience for their owners. However, I did not find that to be the case as an employee working for them. The wonderful experience ends the moment you leave their corporate offices and their training. As the reality of being an employee at one of their onsite resort sales teams begins.
The location Grand Desert has tons literally tons of NQ Not Qualified Tours which you are forced to tour that still count against you. They also have way too many tours who already own and I have no idea how they are even allowed to be there. There is alot of corruption and manipulation by the onsite resort management team. The tour assignment process is not transparent.
Corporate really needs to head over to your Front Line Sales and do some real introspective soul searching and looking within about this repressive, counterproductive and demeaning sales business model. This is not the way to run a professional sales organization and certainly not the way to treat your newest front line sales agents.
Recruitment and Training are excellent
Onsite Front Line Sales Management are the worst ever