Vacation Ownership Tours and Sales (Former Employee) – Wisconsin Dells, WI – May 21, 2018
The company isn't as professional as it states it is.
A private conversation took place with employees and the company took a bias approach to handle it.
The training program that teaches you there sales approach is different.
If you are interested in saving your billions.
You can see the amount they start there time share travel packages at for purchase at 100 grand and ultimately sell them for $13,000.00. TRUTH, uneducated buyers spend absurd amounts of money, there highly taken advantage of.
you get to work in a nice place
you must be very agressive to get a sale today, the sale is today only
IN HOUSE SALES REPRRESENTATIVE (Former Employee) – Panama City Beach, FL – May 20, 2018
Highly paid for successful sales results, but they also tend to drive you into the ground to get the numbers they want. Lots of Sales Mgr. turnover, with each a different style/requirements. This made it frustrating at times.
The loan officers are often not seasoned which creates an emergency on almost every file. There are meetings daily and weekly that promise better and never does anything to improve working conditions. Overtime is mandatory. This is a very stressful work environment. Management is obvious and which is amazing considering the high turn over rate.
food service (Former Employee) – Gainesville, FL – May 20, 2018
Lots of favoritism here. Several employees are related to supervisors which causes a lot of the favoritism. Assistant GM has 2 children working here. Chef is married to a supervisor. Service Manager has mom working here....you get the picture?
Hospitality Specialist/Front Desk Agent (Current Employee) – Bremerton, WA – May 19, 2018
I enjoy the culture of the hotel industry. The reason I have stayed at this particular Hotel is because I have an amazing manager however there isn't any benefits or room for advancement and the pay is incredibly low there is no benefits such as Medical Dental and no paid vacation.
A amazing manager
Horrible inexperienced supervisor, lack of incentives, no benefits
Travel Counselor (Former Employee) – Redmond, WA – May 18, 2018
As a experienced travel professional, small potato's in the travel world. Cubical job with not so great hours that never get changed. No where to move for upwards growth. Management needs lots of help. In-depth GDS Apollo system training and product knowledge for destinations is where is company excels.
Front Desk Associate (Former Employee) – Richland, WA – May 17, 2018
I mainly worked the morning shift on weekend which consisted of 12 hour shifts. I would sent out breakfast and I cleaned the lobby. During the week I worked the evening shift which allowed plenty of time to do homework. The hardest part of the job was knowing that their was no room for advancement.
Monitoring the room rates and the occupancy of the hotel to make the necessary adjustments to the room pricing. I learned how to create room blocks, set rates, and balance the books. The management staff cared about the associates.
Timeshare Sales (Current Employee) – Honolulu, HI – May 16, 2018
My typical day at work is taking two tours a day. I have two hours to introduce our product and give them a sense of urgency to purchase their dream vacation ownership after my presentation. It is a challenging sales job because 99% of customers are there for the pricey gifts and not to purchase. My experience in vacation ownership has taught me how to manage and deal with difficult and demanding clients. Relationship management is the key to success and this experience has showed me the importance of nurturing client relationships.
You need to possess the ability to multi task. I had great co workers while I completed my time at the Wyndham. I may say once the hotel was brought from different owners. They hired within their culture most of us were fired.
Customer Service Representative (Former Employee) – Redmond, WA – May 14, 2018
As a Customer Service Representative, I need updated information on the products I support. The databases for information about the resorts I was selling missed some vital information and was not updated the entire time I worked there, and management didn't seem to care. A CSR should have all the necessary information within easy access while attending to the needs of the caller. Instead, I often had to check 4 or 5 different sources and even had to call the resorts to ask them for information while conversing with callers. I cannot fathom how keeping their information about the very product we are selling would be difficult or even expensive. This, in and of itself, shows a deep corporate culture of lazy unproffesionalism that I came to despise about this place. In my opinion, this company is a good example of how the "bottom line only" approach to capitalism has gone so far as to be self-obstructive. However, Wyndham does have decent compensation packages, generous holiday time, and cool discounts.