Questions and Answers about Xerox

Here's what people have asked and answered about working for and interviewing at Xerox.

View all 80 questions about Xerox

If you were in charge, what would you do to make Xerox a better place to work?

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12 answers

Too much training better respect organization

Answered - Call Center Specialist (Former Employee) - Albany, NY

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Follow the original agreement signed with customers. Communicate with all employees and be honest about future plans.

Answered - IT Infrastructure Project Manager (Former Employee) - North Hollywood, CA

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No suggestion at this time.

Answered - Senior Customer Engineer (Former Employee) - Mayag├╝ez, PR

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I would provide an outlet to gain more feedback from agent level workers

Answered - Consultant (Former Employee) - New York, NY

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Ask for more agent level feedback.

Answered - Consultant (Former Employee) - New York, NY

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Related questions (more answers below):

Give employees a chance to move up.

Answered - Account Coordinator (Current Employee) - Washington, DC

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Better communication with agents and upper management

Answered - Pharmacy Tech I (Former Employee) - Henderson, NC

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I would give the employees commission, food and new computers. I would start by managing a company with hawk eyes and make sure the GM's are doing what they should be doing as a whole, to improve the problems with CCR's (agents).

Answered - Call Center Representative (Former Employee) - Lexington-Fayette, KY

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Provide clear strategic goals for the company. Stop outsourcing jobs that impact critical business functions. Provide adequate employee recognition programs.

Answered - System Engineer (Former Employee) - Rochester, NY

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I would figure out ways to force Sr. Management to make quick and thorough decisions and stick to them. They tend to give in and reverse prior decisions and this drives a lot of frustration and workload. Be

Answered - Incentive Strategy Compensation Analyst (Former Employee) - Rochester, NY

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