Xerox does offer a good amount of insurance as part of it's benefits. The dental, life and other misc insurances are great. The health insurance is OK, but has a high deductible. To help with this they offer a HSA and employer contributions to it.
Listen to workers, they are the ones taking the calls. 99% of management has never taken even one call. Don’t allow customers to abuse the workers, allow gang ups.
What is the company culture like, and do you think most Xerox employees are happy with their jobs?
I'm a very long term employee, and for the most part, I have always been treated fairly well.
In my current job, I am highly valued and very well treated.
I love my job, and currently have the best manager of my career.
Your manager (in most jobs) makes a huge difference in your attitude toward the company and your feelings of accomplishment.
If you expect things to not change......you will be very disappointed.
Things in today’s world change quickly, companies need to move with the times, or face extinction
Old ways and old thinking lead to a company’s demise.
While Xerox is no longer the gem of Wall street it once was, it still provides a good salary, benefits and work environment especially if you are a professional.