Fast paced, sometimes stressful, unpredictable hours and pay
Claims Processor/ Data Entry Clerk (Former Employee) – Lexington, KY – January 19, 2019
The pay is piece rate (incentive based pay). If you are not a fast worker, I don't recommend this job. However, you can make great money if you are fast. It can get a little cut throat because co-workers will often cheat to finish work faster, just to get most of the work.
Work ethics were often bad, and upper management was so out of touch that they would make middle management try to fix the wrong things. If you worked too fast and started to make too much money, upper management would cut the pay rate by a percentage.
In my 10 years there, I had some good managers, but I've also had some really bad ones. The hours are very unpredictable, because if you work in a mailroom, you cannot leave until the work is finished. I remember being there from 8am until 10pm at one point, with only 1 lunch break.
People started threatening to go to the labor board and management decided to start letting people take a second lunch after 10 hours. If you are single and young, you will probably be okay at this job, but it's not ideal for people who have families at home.
Pay was good since I was a fast worker
Stressful, unpredictable hours and pay. Unethical managers