Pretty good job, if you enjoy having your neck breathed down.
Tier 2 Technical Support (Former Employee) – Boise, ID – February 11, 2019
The job itself wasn't bad, not at all. Inbound technical support for mobile devices on Verizon Wireless's network. The problem came from management. Every day, no matter how well you preform, you would have a supervisor breathing down your neck to do better. Three passing surveys on Monday is good, but go for five on Tuesday. Five was good, but go for six on Wednesday. Failed a survey because a client mistook you for somebody else they talked to? Say goodbye to your monthly bonus and get ready to be shrugged off by management.
Full benefits, full time, unlimited overtime, potential for growth