It's high stress, barely above minimum wage, and no one there cares about employees. If you miss a day off training you'll probably be fired.
It's a call center, every negative call center cliche you can think of is there, they've changed their name from Xerox, to conduent, to continuum, mostly because they can't get people to stay.
You sit for your entire shift, 70% of the calls are routine, None of the calls are cold calls for sales
You SIT for your ENTIRE SHIFT, Short breaks, 10% of the calls are angry