Applicant (Former Employee) – Washington, DC – October 3, 2012
I have more than eight years of experience and have been applying for jobs at XM Radio since I moved to the DC area five years ago. I am just seeking something part-time, and I've probably applied for more than fifty jobs and have been shot down for every single one without even getting an interview. My resume is good, I've tailored it to the job announcements, and still nothing. What does it take to get a job there, even just something part-time or fill-in which is all I want?
very difficult to get in, even for the experienced
Program Director, Fine Tuning (Former Employee) – Washington, DC – April 26, 2012
I spent the beginning 8 years with XM Satellite Radio and found it to be a thrilling and very productive work environment based on trust and imagination. Building a channel from total scratch was the most demanding yet special moments in which I was cherish for the rest of my life. All one needs to remember is that the creative juices needed to perform at a 150% level at all times. The hardest part of the job was to remember all the co-workers names that were many and was always treated with respect. The company gave me the chance to create a channel that was far and away the "World's Most Interesting Music" as inviting the most amazing artists for the most discriminating fans (listeners). The chance to continue building after a merger of our competitor would have been a rising moment in the radio life of what Sirius XM would turn out to become. A great media outlet!
Rather good company, good benefits, but bad management.
Listen Care Representative (Former Employee) – Galax, VA – April 25, 2012
I learned a some phone and sales skills. The management told us what are goals were for the week and then stayed out of the way, but it also was very difficult to get management to help when the workers had a question or problem.
Tier 2 Tech support (Former Employee) – Augusta, GA – February 28, 2012
I worked for XM Radio through a company called Sitel. The problem with Sitel is that they are not interested in satisfying the customer's demands, but are rather more interested in making sure their numbers look good for XM Radio. I believe this caused a conflict between customer satisfaction and job performance.