XPO Logistics Employee Reviews

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4.0
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XPO is a very good place to work with great benefits.
Plant Operations Manager (Current Employee) –  Wentzville, MOJanuary 15, 2019
I have been with XPO for 3-1/2 years and started as a Production Supervisor and was promoted after 3 years to Plant Operations Manager. The company stresses Safety as a way of life and cares for it's employees. They have great benefits. Every day is a challenge to ensure our machines stay up and running at maximum efficiency. With 35 employees, and 3 shifts, teamwork is a must.
Pros
Great Benefits and excellent Leadership.
Cons
Long hours and under paid compared to others in this industry.
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3.0
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broken equipment and no accountability for breaking of property.Poor management and practices.
Part time dock worker (Former Employee) –  Kernersville, NCJanuary 7, 2019
Forklifts from the Reagan years,holes in the floors,racks falling out of the trailer.Not enough trailers.Truckers making 20+$ and just sitting.Mouthy truckers.It all starts with the highest level of management, polite but doesn't have a clue.You'll constantly find yourself pondering whether or not the high pay rate is worth it.Company allows customers to stack 12 layers and wrap product with one piece of stretch wrap. How do you think that ends up.
Pros
Excellent pay, funny co-workers
Cons
Poor, bias management, broken equipment and practices, you'll have to decide if the money worth it.
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3.0
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Fast Paced Work
Inventory Clerk (Former Employee) –  Sturtevant, WIJanuary 17, 2019
The job for the inventory clerk can be very frustrating and very fast paced, pickers and leads wanting to have orders filled and the location being short a few cases or an entire pallet. Then you have the driver already waiting to get loaded with the order needing to make it out on time for delivery. Then you run off to locate the missing product and you have a few other things on the to do list such as making sure the inbound count for all the other truck being correct.
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1.0
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Racist company and stressful environment
Senior Corporate Recruiter (Current Employee) –  GeorgiaJanuary 20, 2019
XPO has been sued for racial issues. They do not promote from within, The language by many is vulgar and management is never strong or someone to learn from. XPO overloads work on employees and does not properly compensate. Management is normally not strong being that most of them were acquired during buyouts from other smaller companies. The company has hiring freezes often. There is no job security here.
Cons
racist and unfair company
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2.0
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Exciting new job that fell really short
City Driver (Former Employee) –  Wilkes-Barre, PAJanuary 18, 2019
Do you enjoy sitting by a phone waiting for a call or text to see if you have work? Do you enjoy driving tired equipment and trailers with holes in them? Do you enjoy management that has no clue what they are doing? If so, you should apply. You will find all of the above scenarios at XPO. Pay is great if you can make it 3 years to see top rate. Conway drivers get 7 weeks vacation after 20 yrs and 9 weeks after 25 yrs. this is a great deal if you can “hang in there”. Not sure if this type vacation is still offered but I personally couldn’t “ hang in there” to find out.
Pros
Pay, job itself, driving
Cons
Everything else
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3.0
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Good people/Bad Company
Employee (Former Employee) –  Minneapolis, MNJanuary 2, 2019
I feel bad for the people that work at XPO. Everyone is over worked and treated poorly. XPO only cares about profit and not their employees. Companies like XPO who see their good employees as “replaceable” are wrong. Good employees are not replaceable.... When a company has a truly great employee, that employee carries value that simply cannot be replaced. They carry deep institutional knowledge of the organization.
Pros
Good people
Cons
poor upper management
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5.0
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Not a bad job
Dockworker (Former Employee) –  Blythe, CADecember 20, 2018
Job is slightly demanding, workings hours are reasonable if your a young and SINGLE individual looking to build a career. You acquire 2 hours a week of Personal Time Off, company has great benefits and can access retirement money loans fro. 401k plan.. However, you pay back the loan on each pay period at a reasonable percentage rate.
Pros
Two breaks, one lunch.. Standard
Cons
Hours can reflect your personal life and obligations occasionly, and The job mostly demands Graveyard shifts
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5.0
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Very productive and busy company
Operator 2 (Former Employee) –  Mobile, ALDecember 10, 2018
Your typical work day includes answering the phone, inventory check, answering the door, unloading/loading of trucks and picking orders. I learned lots about computers and different programs and very diverse personalities. The management has very high expectations. It was very clean and organized. The hardest part was learning the computer/programs and SAP. The most enjoyable part were the people I was surrounded by every day.
Pros
3 weeks vacation in the first year
Cons
No room for advancements
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2.0
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Xpo
Service Center Manager (Current Employee) –  Anonymous, USAJanuary 2, 2019
XPO has the potential to be great, but there are too many upper management people trying to reinvent the wheel. XPO has a real identity crisis at this point. The direction of the company changes on a monthly basis and can make a 180 degree turn overnight. It is definitely interesting, but there is little tangible security at any level above hourly.
Pros
Fast paced, never boring
Cons
Lack of direction, upper management uses flavor of the month ideaology.
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4.0
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Beholden to client
Consumable Parts / Shop Manager (Current Employee) –  Lenoir, NCDecember 6, 2018
I'd rather be working for the company's client - their client gives more perks and benefits. I'm currently in a position that's stuck between the two - so the company can only do so much and the client is often wanting the company to go above and beyond what they give in autonomy for - rather than just hiring for the position their client pushed it off on the company. It feels like a betrayal and going cheap rather than respecting the person doing the job the client wants the company to do. This has nothing to do with the company which is only providing a service their client has asked them to provide.
Pros
Client provides most of the pros
Cons
Beholden to client
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5.0
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Ok
Lead Dock Worker (Current Employee) –  Houston, TXDecember 13, 2018
 Assists freight operations manager with coordinating and monitoring dock work activities, including capturing and loading freight, ensuring trailers are properly loaded for city or line haul runs
 Supervises 10 to 15 individuals to ensure proper and safe breaking down of trailers and train and evaluate new dock workers
 Serves as backup dock worker including scanning, moving, reweighing and capturing dimensions of freight
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1.0
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Terrible company.
Driver Sales Representative (Former Employee) –  Trenton, NJJanuary 10, 2019
I worked for the company for 4 years hoping that things would somehow get better. Instead things continued to get progressively worse. The more that Brad Jacobs and company make off of the sweat of their employees, the more they want and the more they take away from the workers that are lining their pockets. Worst company that I have ever worked for!
Pros
None
Cons
The company wants everything yet offers nothing
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3.0
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The Company
Lead II - Analyst (Current Employee) –  Memphis, TNDecember 19, 2018
The day is what you make it. If you let every trail and error get to you, you will go crazy. Management has a lack of communication which fails the associates under them. However, the work environment with co-workers is pretty enjoyable. Insurance is good and not expensive on the premiums.
Pros
Flexible work hours
Cons
Limited Promotions, Poor Management Communication and Skill sets, overall top down communication, Top-heavy
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1.0
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Terrible place to work
Forklift Operator (Current Employee) –  Des Moines, IANovember 19, 2018
Do not work for the 3811 Dixon st branch. Used to be Jacobson transportation. You will regret it.. managers are incompetent and do not care about you at all. Unless you are a brown nose your direct supervisor will not acknowledge you as a person..unless you make a mistake of course. The co worker environment is toxic, its like working with a bunch of 14 year old girls. Everyone is always talking about someone behind your back and people are always looking to tell on you to management for anything so they look better. Please for your own sake if you are reading this do not work here.
Pros
None
Cons
All
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1.0
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Worst job ever!
sales assistant (Former Employee) –  Tempe, AZNovember 12, 2018
I would not recommend this company to anyone. The work load was tremendous and the pay was low. The boss was a tyrant and pitted the employees against each other on purpose. This place nearly put me in the hospital for exhaustion and stress. I have never worked for a company that made me feel so poorly about myself before. I started having trouble sleeping and the Sunday night anxiety was awful. There is no room for advancement here and the pay is so low.
Pros
None
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2.0
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Poorly managed
Wouldn't you like to know (Current Employee) –  Ann Arbor, MINovember 11, 2018
"Leadership" keeps changing course. Don't train managers effectively. They just assume you should know everything. When results of poor management impacts the bottom line, they cut heads to try and make up the difference but still won't go back to identify and fix the root cause of the poor results. Hire executives with no transportation background at all. No accountability for middle or upper management. All they do is talk, but then there is no action.
Pros
n/a
Cons
what's to like?
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1.0
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Not a job if you have a family
International Customer Service Representative (Current Employee) –  Moncks Corner, SCNovember 11, 2018
XPO could be great if management was better. One manager at the Moncks Corner site all he does is sit outside and smokes cigarettes an is not very pleasant. The site manager doesn’t have a clue of what’s going on he’s just a puppet. The hourly people are cool but anyone who has a position with power they don’t know how to handle pressure.
Pros
Cool people to work with
Cons
Healthcare sucks, pay sucks, management sucks
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5.0
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Able to do heavy lifting and move with a sense of urgency • Communicate well with others, bilingual fluent in English and Spanish
Picker/Packer/Stocker (Former Employee) –  Easton, PAJanuary 11, 2019
Locate and carefully select items and package them for delivery
Made sure boxes were moved around to the appropriate areas
Made sure that all merchandise was sorted and packed correctly
Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards
Store items in an orderly and accessible manner in warehouses
Examined and inspect stock items for wear or defects, reporting any damage to supervisors
Receive and count stock items, and record data manually or using computer
Scanned labels for packaging and sorting
Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment
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5.0
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Ware House Worker
Warehouse Associate (Former Employee) –  St. Louis, MONovember 5, 2018
• Sort cargo before loading and unloading.. • Record numbers of units handled or moved, using daily production sheets or work tickets. • Pack containers and re-pack damaged containers. • Stack cargo in locations such as transit sheds or in holds of ships as directed, using pallets or cargo boards. • Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.
It was an ok place to work
Pros
Fast Pace make day go fast
Cons
no cons
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1.0
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No work life balance, and toxic environment
Line-haul Driver (Current Employee) –  Eugene, ORNovember 5, 2018
Do you wanna work 70 hours a week, and have to deal with management disrespecting you?

They lie about how many hours you work in the interview. They lie about PTO, and deny your PTO over the summer. They just need some work horse to run freight. They don't care about you hardly at all.

The worst part to me is not being upfront about what the job at XPO Logistics Linehaul is like.. It's disrespectful to lie, but i guess that's how they dupe people into working 70 hours a week graveyard with no overtime!
Pros
pays a lot
Cons
get worked into the ground. bad PTO, and really toxic work environment
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Overall rating

3.3
Based on 4,065 reviews
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2.9Job Security/Advancement
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3.1Culture

Diversity score

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Diversity Score
TOP40%
In the Top 40% of similar size companies

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