Questions and Answers about XPRESSPA

Here's what people have asked and answered about working for and interviewing at XPRESSPA.

View all 15 questions about XPRESSPA

What advice would you give the CEO of XPRESSPA about how to improve it?

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Have more training within the company send mangers to To corporate or resort and have classes abd training on products and running the spa , what a lot of people don’t understand it cost owners and Investors more money to retrain new employees when you can make Existing employees happy much cheaper on the dollar , I would make an awesome manger And work Closely with the owner to improving his high turn over , I have compassion for my staff yet still while being stern and my job as a manger they will be happy to come to work and do any thing I ask them related to the job of course it will be a fun , productive, work place from a future manger I hope Charlotte area interview on Monday πŸ™πŸΌπŸ™πŸΌπŸ™πŸΌ To Xpresspa wonderful concept just work more on looking at your staff as Assets not problems.

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Put someone with spa etiquette in corporate or sell the company

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Corporate can
1.)Be open to suggestions from all Nail-Techs and Massage Therapist.
2.)Provide rewards for top sale producers
3.) Provide a schedule that is stable and not forever changing
4.)Circulate ALL employees from one airside to the next so that every employee has an opportunity to succeed
5.)Update the WHOLE company policy that meets the standardization of company ethics
6.)Implement a structured strategy that improves team building skills
7.)No more holiday delights, many find this as an insult
8.)Provide employees with a day of free service of choice with an not to exceed value
9.)Host an event where all employees have the opportunity to meet the successful team behind the corporation
10.) Managers and managers alike should sign a CONFIDENTIALITY statement maintaining the privacy of each employee email, text, verbal conversation

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XpresSpa Corporate can
1.)Be open to suggestions from all Nail-Techs and Massage Therapist.
2.)Provide rewards for top sale producers
3.) Provide a schedule that is stable and not forever changing
4.)Circulate ALL employees from one airside to the next so that every employee has an opportunity to succeed
5.)Update the WHOLE company policy that meets the standardization of company ethics
6.)Implement a structured strategy that improves team building skills
7.)No more holiday delights, many find this as an insult
8.)Provide employees with a day of free service of choice with an not to exceed value
9.)Host an event where all employees have the opportunity to meet the successful team behind the corporation
10.) Managers and managers alike should sign a CONFIDENTIALITY statement maintaining the privacy of each employee email, text, verbal conversation

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Should really observe the ethics of the Regional Human Resources Manager based in San Francisco - honesty and tact is missing. Area Manager for San Francisco should also be watched

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1
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I feel that the commission should be more.. I don't make enough to live comfortably.

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3
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We need more efficient supply distributors. My location turnover for delivery is 1 month from order to delivery(2 months for some things). We run out of spa supplies and merchandise waiting on delivery for extended periods of time here in AZ.

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I'd advise you to understand the industry from an employees perspective. Therapists are are not sale associates, they do not stand 8 hrs a day and 30 mins to get food in an airport is not appropriate. Stop putting unnecessary pressures on regional manager, who put pressure on spa managers who put pressure on therapists and techs. I remember the culture being hostile with constant threats to fire people. Allow employees to take breaks regardless to your volume. Ultimately it seems as if it's all about money and everyone is expendable. communicate better with employees in the store instead of forcing new protocols. There's more but start here.

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2
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I used to work this company. But Management was not very friendly. They should respect new EMPloyeee special when they are new and learning .

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1. Market more proactively, all services spa offers.
2.nails, wax,hair services
3.management that respects employees, by positive reinforcement and show equality to all staff members. Professionalism
4. Incentives to employee

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