Yamada is all about who you know and are friends with. There is no advancement unless you are part of the click even if you do a good job and go above and beyond. The Upper Management is horrible and don't care about the associates. A lot of managers and assistant managers don't have a clue, they are just a warm body. There is no one to turn to, they are all liars, the Japanese are rude and bullies along with some of the American managers.