Yelp Employee Reviews

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4.0
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Great company
Elite Account Executive (Current Employee) –  Chicago, ILNovember 3, 2018
I think that Yelp has a great work environment and good leadership but overall needs more training for employees who have been at the job longer. Once you get past a certain level in the sales role. There is no real outside motivation from the company or management to keep you interested or invested in working there. If you are only money motivated this is the perfect job for you.
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3.0
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Great first job!
Senior Account Executive (Current Employee) –  San Francisco, CAOctober 21, 2018
If you are a new college grad with BS in anything and no work experience, this is a great job for you. Benefits start from day one and uncapped commission once you are eligible to make commission. Beer after work and free fully stocked kitchen all the time. 90% fresh college grads from all over the place.
Pros
great benefits, fun work environment, free food, and beer
Cons
crowded and expensive city, no parking benefits or pet/baby sitting service.
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4.0
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Great place to learn the basics
Account Executive (Former Employee) –  New York, NYOctober 20, 2018
Yelp can be brutal, cold calling all day is not easy. However, they have a great sales training program that will teach you the basics of sales. The techniques I learned at help helped launch my sales career.
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5.0
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Temporary
Marketing Restaurant Ambassador (Former Employee) –  San Francisco, CAOctober 19, 2018
Great place to work. The culture and environment during my time as an independent contractor was great. The supervisors and managers were very collaborative in making my work better.
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4.0
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Comany as a whole is great
Senior Chargeback Representative (Current Employee) –  Scottsdale, AZOctober 15, 2018
The company as a whole is great with a good outlook for the future.
The Managers often give credit to others and not to those that work hard and often time for get about the people who have worked hard for years.
Also, the crowd is a younger generation that is very sensitive to everything you say and will often time be offended by generally quiet people.
Pros
Free food
Cons
Managers can suck at times and forget about you.
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4.0
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Fun and competitive workplace
Account Executive (Former Employee) –  San Francisco, CAOctober 15, 2018
Everyday you are expected to make 80 phone calls to prospective businesses in your pipeline and send 40 emails. It's a highly competitive working environment. I learned how to navigate Salesforce and Excel. Gave me confidence when speaking with business owners and how to negotiate with them on how to best advertise their business on Yelp. The people were great and kept you positive.
Pros
Sometimes free lunch and referral bonus.
Cons
No job security and low compensation.
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1.0
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Absolute Nightmare to Work at Yelp
Account Executive (Former Employee) –  New York, NYOctober 15, 2018
There's no greater embarrassment or shame than working at Yelp. Your job is to sit in a sweatshop of telephones where you just call the same businesses over and over again while your manager lies to you about why you aren't closing deals.

You aren't closing deals because the territories have been called non-stop for years. The business owner may have even tried yelp before and canceled, however you still have to call them every other day for a month (at least). More often than not, the business owner is just sick and tired of yelp calling non-stop every other day for as long as they can remember.

If you get a business owner on the phone who for some reason hasn't hung up on you immediately, your manager will make you yell at them and demand their credit card on the spot. No one in their right mind should purchase anything from someone who calls them out of the blue and demands them to put their credit card into their computer. But a fool and their money do go separate ways.

Additionally, you will be forced to hang out with some of the worst people you will ever encounter in your life. 90% of the employees are frat bros and sorority girls who have never worked a day in their life. Newsflash: this isn't a real job either.

Of the remaining 10% of potentially decent co-workers, you will make some friends. Your common bond of hating every single minute of every day of your work life will bring you close and you will get drinks with these people long after you leave yelp, like prisoners of war being re-united.

You will share stories about the time you were locked up
  more... at Yelp. You will laugh. And you will thank god you don't work there anymore.  less
Pros
Very good health insurance and no premiums!
Cons
Literally everything else, they barely pay a living wage by any standard, no one should ever work here
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4.0
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You only get out what you put into it
Strategic Client Partner, Account Management (Current Employee) –  San Francisco, CAOctober 9, 2018
You only get out what you put into it

That is really the truth at Yelp. The training there is exceptional and they will really work with you to make you successful. Cold calling sucks but it's somewhere to start where you can make very good money early. Not for the faint of heart. Will be told to harshly screw off while on the acquisition side. This is hard sales but it's a great place to learn to do that well.
Pros
Good money to be made. Great people to work with
Cons
Growth pattern is capped. I am leaving because I don't want to get promoted further
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3.0
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Company culture was great
Elite Account Executive (Current Employee) –  New York, NYOctober 8, 2018
Your team is truly your family. That is what kept me going everyday. The people you work with make coming into work that much better. Obviously cold calling isnt the most glamorous job, but the team culture you create is key.
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3.0
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Temporary
Account Manager (Former Employee) –  ArizonaSeptember 20, 2018
Yelp has a pretty good culture but and a fun values like be unboring. I don't like the work at all. The product is sub par. There is no room for autonomy there. I like my manager and team members. The salary is poor. I don't see real opportunity for growth.
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4.0
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Great Workplace culture
Elite Account Executive (Former Employee) –  Manhattan, NYSeptember 12, 2018
Yelp was a fantastic place to work. Management really cared about their employees and stressed a very transparent mode of communication. Company needs to work on retaining their employees better by giving them more opportunities to grow.
Pros
Free food all day, Barista offers free coffee, great people.
Cons
Non-flexible hours, not enough autonomy, barely any communication across departments
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4.0
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High energy sales environment
Account Executive (Former Employee) –  San Francisco, CASeptember 7, 2018
It was great to work for a company where people push you to be your best, and help you fight towards reaching your quota. My team and manager were always there for me when i needed them, and i was there for them when they needed me.
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3.0
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Yelp has the potential to be a great place to work
Inside Sales Representative (Former Employee) –  Chicago, ILAugust 27, 2018
Yelp has the potential to be a great place to work. There's pool & ping pong tables, kegs to enjoy after the work day, coffee shop in house. On paper, you'd be excited to work at this place. There's so much opportunity to make great money working at Yelp. You have your base salary + commission.
Pros
Free lunch
Cons
toxic environment
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3.0
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productive, fun workplace
Associate Account Executive (Former Employee) –  Chicago, ILAugust 20, 2018
It's a great sales job, they have a wonderful training program, they are supportive, and the culture can be fun. Although they reiterate the importance of respecting sales prospects and recommending what is best for them, management does put pressure on employees to "do what ever it takes" to make the largest sum of money as possible each day, despite the fact that it might not be helpful to the sales prospect. They are supportive and recognize employee's hard work, but there is a tremendous amount of pressure put on managers and sales reps each month. That part of the job was unfortunate, but I did gain valuable experience in communications and marketing strategies.
Pros
great benefits, office, and snacks
Cons
cold calling the same sales prospects multiple times
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5.0
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Best Place I've worked
ACCOUNT MANAGER (Former Employee) –  Phoenix, AZAugust 20, 2018
Yelp is an amazing company to work for, for the most part. I worked in the Phoenix, AZ office and overall enjoyed every minute of it. The benefits, work life balance, people and atmosphere, are all stellar.

The one fault was with management. There is a very youthful culture which lends to youthful management. This is not always the best situation. There was an air of favoritism amongst management as a result.
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1.0
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Its a nightmare
Account Executive (Former Employee) –  Chicago, ILAugust 12, 2018
I would never work here again or refer anyone. Management is constantly yelling at people as if they are not adults. You're job is to pick up the phone and harass business owners day after day. If you don't believe in Yelp you will get a stern talking to. The job is a recycling bin, people come and more get recruited. Some drop within the first few day some after 6 months then towards a year you don't even see the same people you started with. Its madness
Pros
Free lunch and event
Cons
Commission and Management
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4.0
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Great palce to work
ACCOUNT EXECUTIVE (Current Employee) –  Scottsdale, AZAugust 12, 2018
Great first job to have right out of college. Good for honing skills in sales and management, great culture and a fun work environment. Also has some good benefits like a stocked kitchen.
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4.0
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Fun place to work
Account Executive (Former Employee) –  Chicago, ILAugust 7, 2018
I loved my time at Yelp mainly due to the company's fun and positive culture. Work can get frustrating and tedious at times but that comes with any job. Would love to go back to Yelp again. Had to move cities because of family issues, would have stayed and worked my way up if given a chance!!
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4.0
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Great Culture surrounding a typical telemarketing position
Account Executive (Current Employee) –  Chicago, ILAugust 6, 2018
The company does a great job at dressing up the Telemarketing position to be more than what it is. The job itself is monotonous but the company culture makes sure that everything else outside of the actual workload is great.
Pros
Great Company Culture
Cons
Same job everyday with nothing to mix it up.
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5.0
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Yelp is a Great Place to Work
Account Executive (Former Employee) –  Scottsdale, AZJuly 30, 2018
Yelp was a breath of fresh air in the corporate world. Everyone working there were open, honest and friendly. I truly believed that the entire company wanted each employee to succeed not only at Yelp but beyond.
Pros
Everything
Cons
No Cons
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Overall rating

3.6
Based on 328 reviews
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Ratings by category

3.7Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.9Culture

Women's ratings

3.3Fairygodboss Score

83%say women are treated fairly and equally to men

80%would recommend to other women

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