York Risk Services Group Employee Reviews

3.1
Overall rating
Based on 52 reviews
Ratings breakdown
511
46
321
27
17
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2.0
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Stressful environment to work in.
SENIOR CASUALTY CLAIMS ANALYST (Former Employee) –  Riverside, CAJune 6, 2018
File transfers were continually occurring which made it almost impossible to ever be caught up. Instead of management understanding that adjusters were overloaded, you were expected to be current on files that were constantly being transferred to you from other units. It made it impossible to ever be current. The unit was understaffed.
Pros
I liked the adjusters that I worked for.
Cons
Stressful work environment.
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2.0
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great colleagues. constant changes in sr. management.
VP, Client Relations (Former Employee) –  Parsippany, NJJune 4, 2018
constantly changing objectives and goals. no follow through with sr management. no accountability from internal departments. Learned all internal processes within the organization. most enjoyable part of the job was managing a great group of folks.
Pros
great team
Cons
no accountability from other departments
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1.0
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Terrible - Avoid at all Costs
Claims Adjuster (Current Employee) –  Albany, NYMay 23, 2018
Our company was acquired by York around a year ago.

They could care less about their employees. All they want to do is brag about their accomplishment and how "we're all one York" and "York cares". We had an hour presentation we were forced to listen to which was a waste of time when we're buried in loads of work.

The managers don't care about keeping their employees. Once they figure out someone wants out, they give them more reasons to leave.

There's a lot of favoritism and cliques. If you're not in the "in-crowd", you're an outcast and treated horribly.

No practical training; the training you're given is basically "watch and learn". When asking for help, some coworkers are hostile.

All they care about is appearances.

No logical person should WANT to work for York. Some people who currently work here would much rather go to a better place of work with lower pay OR go without a job than be here.
Pros
The occasional good coworker
Cons
1% raise, bad insurance, horrible managers
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4.0
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Claim handling with a lot of time frames
Staff Claim Analyst (Former Employee) –  Baton Rouge, LAMay 18, 2018
The work space and cubicles were fine. Location was easy for both employee and customer Documentation of file material was extensive and captions sometimes did not match the file material
Pros
great benefits
Cons
long days and documentation
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4.0
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Productive and fun workplace.
Claims Examiner II (Former Employee) –  Pasadena, CAMay 14, 2018
York located in Pasadena, is a fun place to work and handles the County Account. This is significant because as a TPA for the County most if not all the injured employees are max earners eliminating extra work in calculating Weekly Wages and requesting documentation from the employer. Most cases are settled via Stips. and if proper get transferred to the Future Medical desk.
Pros
Free Lunches, vendors, co workers
Cons
Limited room for growth and compensation as the County has a budget.
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3.0
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This office is all business. Client runs day to day operations.
Unit Manager (Current Employee) –  El Dorado Hills, CAMay 9, 2018
The office is completely controlled by one client that the office is dedicated to service. Its not really a regular York office in the fact that we are bound only to the service instructions of the client which are much more stringent than the York compny standards.
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3.0
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Poor Management
Claims Associate (Former Employee) –  Cross Lanes, WVMay 1, 2018
Good to work with Co-workers, but upper management was very poor. Requiring a License to do an Associate job. No advancement in position. No more salary for obtaining the license. Job does not require a license.
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5.0
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Great place to get experience
Independent Medical Review Lead (Former Employee) –  Roseville, CAApril 30, 2018
York is a really great place to work for. It has lots of room for advancement but they can be quite slow on actually advancing you. The management is the greatest! They are seriously about making the work environment enjoyable and comfortable. They care a lot about their employees and go above and beyond to help you not only in the position you're working but in the advancement of your career in the company!
Pros
Great management, Good benefits
Cons
Slow advancement
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5.0
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Great place to work
JPA ADMINISTRATOR (Former Employee) –  Upland, CAApril 8, 2018
Fast pace work but very enjoyable. People are willing to help. My direct report was amazing and I could not have asked for a better supervisor in all of my career.
Pros
Very reprutable place to work
Cons
None
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3.0
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This is a very good place to work as far as atmosphere and types of claims handled. Management is minimal and they are under staffed.
Sr. Claims Adjuster (Current Employee) –  Robbinsville, NJMarch 25, 2018
Company needs more hands on management and show more interest in the business systems we use and not assume you know how to operate. More management required
Pros
Freedom to come and go as needed whether PTO or having to leave early
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1.0
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The management expectations at York Risk Services were unattainable.
Senior Account Manager (Former Employee) –  Howell, MIMarch 19, 2018
Many hours were put in outside of the core business hours and the only reward was more work assigned. Very poor communication from management. Virtually no training provided.
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3.0
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Productive
Senior Property Adjuster (Former Employee) –  Phoenix, AZFebruary 20, 2018
Daily review opened files, with daily logs. Communicate with insured contractor to negotiate a complete scope of repairs. I also communicate with the insured for updates and claim status
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5.0
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York Review
IT Support Systems Analyst (Full-time) (Current Employee) –  Pittsburgh, PAFebruary 17, 2018
Busy and competitive day. Lot of calls from employees and clients.I also have to manage applications on daily basis.Data backup and recovery plan is a priority.
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1.0
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Toxic place with very high turnover
Senior Casualty Claims Analyst (Current Employee) –  East Meadow, NYFebruary 15, 2018
Toxic place with very high turnover. I would not recommend York for any accomplished professional. York is owned by a Hedge fund group and the environment is terrible.
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2.0
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Unrealistic Expectations
Commercial Auto Adjuster (Current Employee) –  Dallas, TXFebruary 9, 2018
The company is so concerned about pleasing the clients that they have forgotten about the employees. They set high expectations which are not realistic due to the volume of claims given to each adjuster.
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5.0
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Quiet productive work place, with some fun points
Accounts Payable Specialist (Current Employee) –  Parsippany, NJJanuary 4, 2018
I find it difficult to describe my time at this position, as close as I sit with other departments and other people I feel alone and disconnected. It is a nice and calming environment and nothing outstanding bad either.
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5.0
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York was a great place to work
Associate Claims Examiner (Former Employee) –  Austin, TXJanuary 3, 2018
York was a great place to work . I was happy working with the people there and they treated us fairly and appropriately. They promote a healthy work life balance.
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5.0
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Great Place
Accounting Clerk (Former Employee) –  Destrehan, LADecember 19, 2017
Accounting Supervisors had open door policy, were open to new ideas and provided the tools to succeed. Did not micro-manage. The client's best interest is York's top priority, and so the teamwork in and between all departments was awesome. Family type atmosphere. Great work/life balance.
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1.0
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Management is not involved with Employee
Private (Former Employee) –  Dallas, TXDecember 14, 2017
While this organization may be good for some, if you're looking for a steady and reliable place to work, this is not for your. No policy or procedures have been established.. Accept at your own risk.
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5.0
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McDonald's dedicated unit was great
Senior Commercial Casualty Adjuster (Former Employee) –  Downers Grove, ILDecember 8, 2017
Management was wonderful. The job expectations were achievable. Overall, York was a great place to work! On a downside, the salary could have been more competitive.
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