Commercial Loss Control Inspector (Former Employee) – Tacoma, WA – October 13, 2018
No review summary beyond basic which is receiving assignments for loss control inspections but sometimes without specific requirements outlined. Unless you clarify with the supervisor exactly what is expected, you may not get paid.
Medical Only Adjuster (Former Employee) – Phoenix, AZ – October 12, 2018
A normal day is to received claims and call to check to see how long claimants had been out of work. Call the medical providers to sere how long they will be out of work. Enter all the information into the system. Close files once completed. Pay all medical bills. Work on diaries to do completion of work.
Typical work day: contacting clients; scheduling and conducting surveys. I have learned time and client management. Hardest part of job: daily travel with long distances and low pay. The most enjoyable part of the job is speaking with clients and insureds and performing risk control surveys and assisting insureds reduce their liability exposures.
Performing risk control assessments and surveys.
Per per client, no benefits, no career advancement.
Contractor (Former Employee) – Kansas – September 12, 2018
This company was not honest with me regarding the amount of work in my area. Could have been a good place to work, the system seemed cumbersome especially for larger audits. Just beware of their promises because they never came through for me.
Manager (Current Employee) – Florida – September 12, 2018
Company has become your standard corporate structure however significant and constant changes to identity, culture, incentive programs, claim handling operations are creating some growing pains. Generally good company to work for.
Generalist (Former Employee) – Parsippany, NJ – August 29, 2018
I would NOT recommend you work for this company. They do not treat their employees well, they sing a good song and play a good dance - but I assure you it is all a facade. No one is held accountable, upper management is frustratingly unaware or absolutely ignorant of what goes on in day to day operations. If you are good at BSing and not actually accomplishing anything you're hired as management. Everyone else good luck.
I am sorry that you had this experience. I hope that you were able to share your concerns, citing specifics, before you left. Accountability is important to us. It would be really beneficial to get your feedback. Please reach out to me so that I might be able to address.
Job Work/Life Balance
Just a number
Adjuster (Former Employee) – Florida – August 29, 2018
Loyalty is not rewarded and client expectations are set unreasonably high and adjuster pendings set so that best practices can not be met. To this company you are just a number.
This place is horribly unorganized. They have adjusters with over 600 claims and there is no help. They don't have a work flow or any point of reference or instructions on how they want you to handle claims
We appreciate candid feedback as we are always looking for ways to improve employee experiences and engagement. We strive to keep our caseloads consistent with industry standards. Our focus is to hire top talent who demonstrate alignment with our core values (CARES - Collaboration, Accountability, Results, Excellence) and Standards) while balancing this against our hiring needs. We are committed to continuously monitoring and reassessing assigned inventory levels for our staff in order to provide excellent customer service. We are making considerable investments in hiring and team expansion in order to better balance workloads across our claims organization. York has an excellent training program and also offers significant support to its adjusters by utilizing a Customer Service Group to handle the administrative level tasks.
Bad experience all around. They promote young immature people to be supervisors to micromanage and then the managers allow them to continue to harass employees. There are employees leaving there like this place is going bankrupt. HORRIBLE atmosphere..Just DON'T!
staff (Former Employee) – New Jersey – August 10, 2018
Lack of communication, transparency, or accountability. There is low level of moral, no culture. All the treatment is departmental and not unified across the company. No work life balance offered. Turn over is too high. Management does not promote advancement internal or external, nor do they award or recognize your efforts. No bonus and a 1-2% increase. Work is passed on and inherited, which leaves employees overworked and with lack of efficiency to do their own job.
work load was not suffient to sustain profitability
Inspector (Former Employee) – Tyler texas – July 16, 2018
The years spent at York started out profitable, however the work load dwindled down to where it was no longer profitable. Management was pleasant work was enjoyable. If work was available in Dallas Texas which is where I started, I was never assigned work there which stopped being assigned after about a year. If I could work in the metro plex area as well as Tyler I would still be working.
LOSS CONTROL FIELD REPRESENTATIVE (Former Employee) – Southern CA – July 10, 2018
This job was part time job as an independent loss control consultant. The company is based in Louisiana and New Jersey. I was assigned to conduct surveys for property and casualty and Workers compensation in southern California. A typical day at work was scheduling appointments and conducting surveys at work place and/or facilities. Management was contacted by email and phone calls only. The reports were submitted as needed by email. Management was professional and fair. the most enjoyable part of my job was that it was being independent and making my own schedule.