Youth Villages Employee Reviews

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Crisis Counselor
Crisis Counselor (Current Employee) –  Columbia, TNJuly 9, 2018
The crisis program is the least valued department in the company. As such, there are very few resources for the department. Expectations for the individual employees exceed what is reasonable. There is no protected work/life balance or protected hours. The needs of the program take precedence over the needs of the employees.
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fast pace and not safe for employees
My title was a Teach Counselor 1 (Former Employee) –  Memphis, TNJuly 6, 2018
members or clients were attacking staff, making it a safety issue for staff. No support from managers or other staff. Managers would sit in office while your doing restraints.
Pros
free lunch
Cons
safety
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Stressful work
Clinical Supervisor (Current Employee) –  Worcester, MAJune 27, 2018
Work was indescribably high stress and management offered little practical support. The company promises the world to employees and fails to deliver. The mental health and well being of employees is NOT a priority. The staff are under qualified and expected to perform work well outside their scope of practice. The daily expectations are impossible to meet. There is NO work/life balance.
Pros
good pay
Cons
Job is awful
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Not a place for someone with a family
Behavioral Youth Counselor (Former Employee) –  Memphis, TNJune 26, 2018
I did not like my stay there, I was told I would be working during the days my schedule was 2-10pm and 6-11 on saturday and sunday. I was pregnant while working there I was kicked in my stomach on purpose and nothing was done to the child that kicked me. A child was on the DO NOT RE-ADMIT list and the let them back anyway and they attached another employee sending them to the hospital.. Nothng was done.
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Keep options open
Youth Counselor (Former Employee) –  Bartlett, TNJune 21, 2018
I would say overall the company is not bad. Most staff care about the children which is a great thing. No one day is the same at this place. I would say stay away from the residential settings. The hours are ridiculous. You’ll work 45 hour weeks and not compensated enough for your time. If your looking for a career in the mental health/ social services this is great experience. Just beware and cautious when working with kids. Not for everyone or the faint of heart.
Pros
4 days off
Cons
Getting physically assaulted by kids & long hours
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Okay place to start a career and gain experience and
Case Manager (Current Employee) –  Jackson, MSJune 21, 2018
I enjoy my job but it can get a bit dangerous when visiting clients in unsafe environments. Your supervisor will act like they care about your safety but they really don’t!
Pros
Benefits
Cons
Going out to clients homes in unsafe environment, pay
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Good for Entry Level
MYPAC Supervisor (Former Employee) –  Biloxi, MSJune 20, 2018
This is a good position for individuals looking for entry level positions. Employees have opportunities to learn and grow within the social services field.
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work-life balance takes practice
Triage Counselor (Current Employee) –  Knoxville, TNJune 18, 2018
YV is a very stressful but rewarding position. They preach work-life balance but then insist on doing paperwork after hours. There is also a lack of consistency across regions to where one region makes a decision but then another does the complete opposite. However, the work itself is incredibly rewarding and there is almost immediate gratification.
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Eudcation
Science Teacher (Current Employee) –  Memphis, TNJune 18, 2018
The company as a whole is great. However, there is a lack of support from management. You do not get compensated for the work that you put in. I have been working for this company for the past 10 1/2 years and have only received a total of 6800 in merit pay over the years from annual evaluations. The pay is very sucky for all of the stress that you go through with the youth.
Pros
Insurance benefits
Cons
stressful at times due to the lack of support
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Great place to work, required more staff at time.
Clinical Counselor Liaison (Former Employee) –  Memphis, TNJune 18, 2018
Though short staffed at times, the children and families were helped through the intense treatment. Results were acquired and maintained. Families had a last resortto explore as YV admitted clients with the most serious of issues.
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Helps at risk youth to manage their behaviors
Youth Counselor (Current Employee) –  Memphis, TNJune 13, 2018
As a Teacher Counselor you have to be prepared to be spit on, cussed out, and physically threatened on a daily basis. Everyday is different than the last, and without a strong team to back you up the job can grow to be overbearing.
Pros
Great opportunity for those fresh out of college
Cons
Excess working hours, physical/ mental strain, and no job security
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A nice place to work
Office Manager (Former Employee) –  Tupelo, MSJune 12, 2018
Learned new things,and a competitive atmosphere..
Mult-task.
Management was balanced.
Nice culture.
Short breaks and all the traveling to different offices.
Completing 8 hours.
Pros
Free Lunch
Cons
Na
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Horrible Organization
Teacher (Former Employee) –  Arlington, MAMay 24, 2018
There is no accountability for the clients or upper management. Teachers and direct care staff are blamed for all crises. When a crisis occurs, directors run and point fingers instead of working to solve the issues. Useless professional development is offered. It's too little too late.
Pros
None
Cons
Too mant to list. Avoid YVGL at all costs!!!!
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Stressful
Family Intervention Specialist (Former Employee) –  Columbus, OHMay 22, 2018
Based on my experience, the job was extremely stressful and created high anxiety. Please be advised that you are on call 24/7 which can result in having to drop whatever you are doing to support a family in crisis. The youth and family can be disrespectful, resistant to services, and often cancel appointments which can be problematic when you are required to see a family 3 times/week. If counselors are not meeting 3 times per week (totaling 12 sessions/mo), appointments will have to be made up before the end of the month. The amount of paperwork is overwhelming. Ongoing meetings, consultation, training's, and long commute times can create dysfunction in trying to manage a caseload. A future employee can anticipate driving up to 100 miles/day (or more) depending on where your youth and family are located. It's possible an employee will drive up to an hour outside of the county you work in. In addition, much of the services provided are provided by individuals that may not be licensed, so there is a level competency that is questioned as well as ethics. The staff provided an environment that was comfortable but the demands of the job are unrealistic, stressful, and inconsistent. Also, a nice bonus is offered but much of the bonus is impacted by taxes, so don't get too happy. You are responsible for paying it back if you decide to leave earlier than the contract you signed. Plan to have your last pay, mileage reimbursement, and/or expenses to be offset by what you owe to the company for leaving. The salary is okay but I'm not certain you can put a price on one's sanity.
Pros
Staff and co-workers were great to work with
Cons
on call 24/7, excessive traveling, large amounts of paperwork, no consistent schedule, working with disrespectful youth, the pressure of meeting with families/collateral's 3 times per week, and poor ethical boundaries
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Productive and fun
Teacher Counselor (Current Employee) –  Douglasville, GAMay 22, 2018
there are lots of opportunities to grow at Youth villages. Managers there encourage new ideas to engage youth at the organization. there are also opportunities to promote growth .
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positive
Teacher Counselor Assistant (Former Employee) –  New York, NYMay 12, 2018
Exceeds Requirements:

Managers and co-workers have commented on high levels of accuracy and work productivity.
Takes pride in work and strives to improve work performance.
All memos, reports, forms and correspondence are completed on time with no errors.
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High accountability
Primary Service Coordinator (Former Employee) –  MSMay 9, 2018
This is a place where the participant really matters - more so than the employee! in some cases. There are trainings that help you be the person that you need to be to assist youth in need however - the hours worked cannot be justified as you are not compensated.
Pros
Make own schedule, tax free mileage
Cons
Hours, Accountability not achievable without fraud
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can be dangerous
counselor (Former Employee) –  Arlington, MAMay 4, 2018
The kids are out of control here. Staff can not do anything but sit back and let them go crazy. if you are a tough cookie and is built to last try it out. If not please stay far away
Pros
over time
Cons
short-no breaks, you may get beat up by kids
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Over-worked and under-supported
Lifeset Specialist (Former Employee) –  North CarolinaMay 1, 2018
I loved my co-workers and clients at Youth Villages, which is why I stayed so long. However, hours are LONG and you are not given any compensation for 45-55 hour work weeks. When you first begin, management totes good, around the clock support but never follows through. Management is so busy they don't have time to support employees. Management rarely ever follows through, both with serving their clients and their employees. In fact, I barely finished training before I started taking cases and finished my training after I had a full-case load. Some employees did not even get to shadow before they were given a caseload. Overall, would not recommend.
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Nice place to work
follow guidelines set by Night Teacher/Counselor (Former Employee) –  Memphis, TNMay 1, 2018
Nice place to work. Enjoyed working with the kids. Just got burned out working third shift. Great benefits and lots of room for advancement. Great Job for a college student.
Pros
Great benefits
Cons
Great advancement opportunities
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Overall rating

3.1
Based on 486 reviews
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2.5Work/Life Balance
2.9Compensation/Benefits
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InHerSight Score
3.4

3.1Personal Development

4.0Career Opportunities

3.2Family Support

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