yp Employee Reviews

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3.0
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This is a nice sale opportunity
Sales Support Consultant (Current Employee) –  St. Louis, MOJune 20, 2018
The company as evolved from an advertising and publishing company of the past to software company of the future. YP has recently been purchased by DEX. The merger or purchase of YP by a like company, we thought would add stability to the company.
Instead it has been followed by weekly reductions in staff, as positions are being outsourced and moved away. To the point where only sales jobs exist.

The opportunity to make money is still not hard to do as long as you work at it. Currently, the chances for advancement are limited.
Pros
ping pong table
Cons
little time flexibility, scheduled breaks, mandatory quotas
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5.0
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Fun Workplace
Digital Operations - Administrative Assistant (Former Employee) –  Tucker, GAJune 5, 2018
fun exciting workplace. the most enjoyable part of the job was the people I got to work with and I truly don't fill their was a hard part. the workplace was very relaxed every day allowing us to wear jeans.
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1.0
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YP/Dex treats you and customers like a number
Premise Account Executive, Direct Sales (Former Employee) –  Uniontown, OHMay 22, 2018
YP sales teams were treated like used car sale people. Constant micro management and push for services that were over priced and did not produce results for the customers. Employees were treated very poorly from verbal abuse to constant bickering.
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5.0
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YP offers the best training and opportunities you can get!
Regional Digital Strategist (South Texas, MS, AL) (Current Employee) –  San Antonio, TXMay 15, 2018
DexYP offers some of the best career advancement and training opportunities available in the job marketplace. Any position you accept with DexYP will give you constant training on the digital marketing and business software industry that you can take anywhere! The workload is incredible but it will condition you to thrive no matter where you go in the future. The income opportunities with DexYP are very real - you can indeed make well over six figures every year but you'll have to dedicate yourself to your work by going the extra mile for your leadership as well as your clients. In return, you'll make a very good income, you'll have weekends and holidays off and your knowledge within the industry will be exponentially higher then many of your peers.
Pros
High Income, the best training, the best products
Cons
Career takes complete focus and you must go the extra mile every time
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3.0
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No Longer Active
Manager, Lead Trainer/Instructional Designer (Current Employee) –  Atlanta, GAMay 5, 2018
YP was acquired in August 2017, and is now DexYP in Dallas, TX. It was a fun place to work that was generally flexible. There was room for growth, but like anywhere, networking is important. In the latter portion, it became more "cut throat" in the business.
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3.0
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Good Company to Work For.
Media Consultant Sales (Former Employee) –  Springfield, MOMay 1, 2018
Good company to work for, corporate environment, great benefits and compensation. Excellent training, Travel on job is required about 4 months out of the year.
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3.0
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Fun place to work
Director, Information Technology Services (Former Employee) –  Southfield, MIMay 1, 2018
YP was a good place to work overall and provided me with the experience and tools to progress in my career. While I was there it progressed smoothly from a traditional print advertisement company to a more Digital-based media company.
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3.0
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Yp.Com
Analyst/Campaign Manager (Former Employee) –  Atlanta, GAApril 25, 2018
Solid employment, training given at the beginning of employment to familiarize employees with the proprietary db system. Work load can sometimes be extremely heavy for some employees and extremely light for others. Small chance of advancement after initial employment.
Pros
Steady employment with benefits
Cons
Difficult work environment
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5.0
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it's a fun workplace but stressful at times
Billing & Claims Specialist (Former Employee) –  Glendale, CA 91203April 15, 2018
Assisted customers that could be irate
Provided customer service to 50+ calls a day
Everyone was happy to help others/Team work
Calls can be stressful
Lots of researching deadlines
Pros
teamwork, fast pase, good pay and benefits
Cons
can be stressful at times
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4.0
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Great pay, not so great management
Account Representative (Former Employee) –  Birmingham, ALApril 13, 2018
Overall YP was a good place to work until it was purchased by DEXmedia. The business environment changed and not many people were sure if they would keep their job after the merger. The stress level is high but usually rewarding. They invest a lot in your training and you as an individual but the business practices were confusing and often unfair to the customer and rep. The prizes and money you could earn made it great to work there, the music paying in the office all day was great but management could have been better.
Pros
Overall nopt a bad place to work, Money was good, great prizes and incentives, weekends off, most holidays, paid vacations, rec rooms, snack bar.
Cons
Management and upper leadership could have been better, more reasonable business practices could help as well.
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2.0
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Very stressful position
Search Marketing Manager (Former Employee) –  Glendale, CAApril 11, 2018
My overall rating for YP was a good company. Company is owed now by Dex Media. I was not with the new company long enough to know how good or bad it is. The position I ended my career at YP in was very stressful. Balancing work and life outside of work was very difficult. Workload was very heavy. My issue was with the Managers there in the department I worked in. Very controlling and they both had favorites. The favoritism was so open, they just could not hide it. Very competitive role. Management did make it known that they controlled everything. Very micromanage environment. Compensation for the role was not that bad but when you have some people working more harder than others and not being recognize for what you do. Compensation was not worth it.
Pros
Snacks
Cons
Micromanage
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4.0
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Sales and Sales...
Sales Executive (Former Employee) –  Worcester, MAApril 4, 2018
A very good corporate experience, with sales training aimed at selling and only selling. The most important thing is to sell the product, the products change very fast and each day they are more advanced, the market is changing and that must be kept in mind in order to better train the employees. Everything is online; the training, meetings, the products you show to the client, the sale you make, everything is online, you work from home making 100 calls a day so you can have 1 or 2 possible appointments to make a presentation of your products to the clients they need digital marketing, I mean all.

It's a very competitive job, stressful but at the same time it gives you freedom of schedules since you make your own hours in the day, the company just wants to see results. That is why it is very important to have a respectful, enthusiastic manager and above all that is willing to train constantly with new offers, services or promotions.

Many times in sales we lose the true point, which is to sell what the customer needs, this is a result of the work culture. Our training is to sell and sell even if the client does not want the product or service, our job is to create the need and make pressure for the customer to buy our offers.
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1.0
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Bad culture, horrible environment, America's Top 10 worst places to work
Sales Executive (Former Employee) –  MichiganApril 2, 2018
Bad environment, bad culture, nepotism, sexism, racism, classism, agism, promotion based on friendships and social status, no accountability, management overpaid, employees underpaid.
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3.0
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Great pay if you like chargebacks
Digital sales executive (Former Employee) –  Indianapolis, INApril 2, 2018
This was great pay, great people, change far too often, in-consistent with products and the results were not easily accessible or proven. no micro management. If you sell a lot you are liked and noticed, here everyone was just a number. It was great pay though their were charge backs on occasion and that made things less attractive. This job was selling products and making promises that had to be broken. I believe that since Dex bought YP and now it is DexYP it is a much more solid company selling a SOLID software solution to businesses.
Pros
Income
Cons
Products
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3.0
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Unfavorable culture
Senior Digital Consultant (Former Employee) –  Columbus, OHMarch 31, 2018
Training was minimal at best. Managers overloaded. Overwhelmed with paperwork. Favoritism present and unfair policies practiced. Too many meetings, no time to sell...
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1.0
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Upper management bad
Web Designer (Former Employee) –  Tucker, GAMarch 25, 2018
Not really my thing. Upper management more concerned about numbers than providing clients with good products/services. I am not really sure they understood the internet or how it works for small business.
Pros
Steady work
Cons
Management confused/clueless
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2.0
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Not What it Once Was
Senior Performance Manager (Former Employee) –  Tampa, FLMarch 19, 2018
Used to love working for YP, then Dex acquired YP and ripped everything I helped build in a 5 year stay there down. DexYP is an awful company to work for.
Pros
Really nothing anymore
Cons
They don't care about their employees
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1.0
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Poor upper management
Media Consultant (Former Employee) –  Overland Park, KSMarch 16, 2018
Company was poorly run from the CEO on down. The company was to the point of failure when it was sold. The new management is extremely hostile and most of the former employees were either let go or left on their own,
Pros
Good experience
Cons
Horrible Management
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5.0
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up beat competitve sales environment
Sales and Marketing Consultant (Former Employee) –  Madison Heights, MIMarch 16, 2018
fast paced, energetic, competitive. but good money if you can work hard and do your job. Management is awesome and helpful, team oriented environment.
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5.0
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I experience changes with YP and learned during the process of merges and training in Finance, Accounts Receivable.
Accounting Office Assistant (Former Employee) –  Maryland Heights, MOMarch 15, 2018
A general work day at YP was to correct customer accounts by transferring payments, billing ,adjustment or refund to satisfy the customer. Also, communicate with internal employees to explain the billing or expedite requests and balance month end general ledge for refunds.
Pros
work at your pace but complete the task at a timely manner
Cons
macro management
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