Questions and Answers about Z Gallerie

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21 questions

There is not a current CEO. Company needs to be reorganized to better service the customer. Listen to people that work in the stores and not in a square box that never speaks to the customer. Send your Corp. people to the field for a week and I know things would change for the better. It’s not a clothing store it’s a furniture store. Stop managing like it is . Lead your people , speak to them ask them questions . Buy new product not product that’s been there for five to ten years.

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Call center is a great place to work if you just need a job and can just do what your told. If you have any level of integrity of customer service, run!!!!! You will be taught that herding customers and staying in the green are more important that resolving issues as it will make the call too long. If you actually care about helping people to lessen the number of call backs, not a great place to work. As the stress will kill you with little to no appreciation, just complaints you care too much.

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I have gained a wealth of knowledge at Z Gallerie. Working there has taught me a lot of about myself and others.

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The technology is outdated and the company has no plans to resolve the issues in the near future. The Point of sale software (from the 90’s) is not user friendly and takes 4-8 weeks to comprehend.

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No, Z Gallerie does not drug test. One of the employees there openly smoked out of a wax pen after the store closed for the day.

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Bi-weekly and you dont get full hours

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You can get dental & vision and healthcare if you are full time associate

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If you have no life it is perfect. Get ready to spend from 1:00 to 10:00 at work.

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3 percent every year

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