Assistant Manager, Piercing Pagoda (Former Employee) – Sterling, VA – January 29, 2018
Piercing Pagoda was a great place to work when I started. Management was great, environment was professional, coworkers were fun. I truly enjoyed my time there until I got a new manager. After the transfer, all the employees quit, leaving me to work twelve or more hour days. Pagoda is a kiosk and can get boring when working alone on a slow day, but overall, I would recommend it as a good place to work if sales is your thing.
Paid breaks, professional environment.
Pagoda leaves you on display to everyone, there is no bathroom or back room to relax.
Very hard to make a living. The job was very inconsistent since you are on commission. They don’t advertise enough to bring in customers vs competitors. Store manager was a joke. She used to be at the mall management office all the time with her boyfriend the mall manager.
The discount and working with great people.
Very boring, horrible schedule and low quality jewelry.
Jewelry Sales Professional (Former Employee) – Raleigh, NC – February 7, 2019
The most enjoyable part of working for this company was the knowledge that I gained while I was there.It was my first time working expensive jewelry and they gave me a chance to prove myself. For that I will always be grateful to Zales.
Jewelry Consultant (Current Employee) – Scranton, PA – January 21, 2019
It is interesting to know about how the jewelry business works and to learn about how credit and leasing programs work as well. I learned many problem solving techniques using only the older systems available to the jewelry consultants.
Jewelry Consultant (Former Employee) – Albany, GA – January 19, 2019
With this job you need to know how to sell people. There are monthly goals to assimilate to, which could get you terminated after a certain period of time. The management team I had, which I know is now different, was awful. I had a pregnant boss who was "pregnant" before she went on leave. Her boss was a different kind of nightmare. She was cutthroat with no apologies. I probably could have sustained a decent position if it weren't for those two ladies.
The starting pay is nice especially with commission. Also, the benefit package and discount were nice.
If you have a family and need specific hours, this job isn't for you. Being in a mall relinquishes that Monday- Friday gig.
Store Manager (Former Employee) – McAllen, TX – January 9, 2019
. Through my trajectory with Zales and Signet I was able to coach and develop different teams with very diverse personalities. I was able to maximize their potential as Jewelry consultants and in turn was able to bring a healthy amount of revenue increase for the company. I am also DCA certified and am a certified career development advocate. Through my great customer service and my great connections and understanding of the business I was able to create an amazing culture and great teams as well as leadership.