Zayo Group Employee Reviews

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Easy going with very good people who knows what there are doing.
Customer Support Technician (Former Employee) –  Dallas, TXJuly 20, 2018
Nice place to work for and good people at the job. I have no complaints being there. Good schedules to have to cover a 24 hours around the clock. I worked 12 hours shifts.
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Dedicated employees.
Project Manager (Current Employee) –  Boulder, COJuly 18, 2018
Unstable work environment due to questionable management decisions.Employees may be terminated if unable to relocate to CO or OK. Many good employees will be lost.
Pros
Employees are dedicated
Cons
Questionable management
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Strange decisions by executives
Worker (Current Employee) –  Louisville, COJuly 9, 2018
It's a job that probably wont be around for most of us who work from home. I think that Zayo is making a huge mistake by changing their policy for work from home folks. They are requiring most of us to either move to Colorado or Tulsa. They will be losing a lot of talent.
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Great Coworkers, Bad Pay
Senior Fiber Engineer (Current Employee) –  New York, NYJune 26, 2018
The engineers, project managers, and support staff are all top notch, willing to put time in. Having quarterly bonuses can be a great structure for young workers who are not looking to start families or have a mortgage.
However compensation does not go up. Raises are like drowning in the desert, it can happen, but rarely and in unusual circumstances. The bulk of the compensation is based on quarterly bonuses, which once you string together 3+ bad quarters the wheels start falling off the bus.
Recently the company has put in an effort to eliminate work from home options and centralizing all employment in Tulsa and Boulder/Denver. There are efforts to harass and push out staff from other regions.
Simply put, it's a good place for a job if you live in Tulsa or Boulder, but if you are looking for a career, steer clear
Pros
Coworkers, Quarterly Bonuses, Decent amount of paid time off
Cons
Lack of training, compensation, and poor upper management
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A place where you can learn a lot
IP/Ethernet NCC Tier II Engineer (Current Employee) –  Tulsa, OKJune 25, 2018
It is a place where you can start your career and learn a lot on different vendor devices. Team work is very good at this place. Leads and Management are supportive.
Pros
Good team work, Past-faced Environment
Cons
Stressful, Work Hours, No work from home option
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Zayo Group gives you the opportunity to push yourself to become a well rounded IT Specialist.
Technical Support Specialist (Former Employee) –  Englewood, COJune 24, 2018
Hardly had the same routine everyday. Working for Zayo Group you're given the opportunity to hone in on all aspects of IT. It was an amazing experience to come to work and build your skills day after day.
Pros
Great working environment.
Cons
None.
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Management Doesn't Care About Workers
GIS Specialist (Current Employee) –  Boulder, COJune 20, 2018
Zayo has a wonderful mission statement but does not follow it. They underpay their workers and demand excessive hours out of those they manage to dupe into fiber engineering roles.
Pros
Good work/life balance for under the radar jobs
Cons
Capitalist scum management
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Started good but went bad
NOC Technician (Current Employee) –  OklahomaJune 14, 2018
Was a good place to work until they went public. Now it's all about the shareholders and atock price, and not about doing things right. Have money to aquire new networks but not hire additional headcount to help manage those extra networks. Work from home policy taken away arbitrarily. Forced relocation to Tulsa or Colorado or lose your job. CEO micromanaging everything. It's a shame what the company has become.
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Zayo review
Channel Sales Manager (Former Employee) –  Dallas, TXMay 31, 2018
Zayo is a strong internal company with no marketing to build their name. That is there downfall as they do many things right. Channel Management turnover has been too high lately with no real direction for the team.
Pros
Strong Company and good people, responsibility is at all levels
Cons
Zayo has no brand marketing, 50% of commissions, RSU's are stock that you wait 18 months to get paid. Dont really care about employees
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Great company to learn new skills and advance
Business Analyst (Current Employee) –  Boulder, COMay 17, 2018
My time at Zayo has been great. I have had the ability to learn new skills as long as I am eager and my co-workers value hard work and collaboration. There are times of high stress, but you are often awarded fairly for your efforts. Zayo has a fantastic work-life balance and management is supportive of their employees.
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Always changing Upper MGMT. Never focused. Best Idea is whoever is in charge....
Cashier (Current Employee) –  Billings, MTMay 17, 2018
All over the board with this company. Upper mgmt lasts for maybe a year and then chg. Focus is the idea of whoever is in charge of that Product Group at that time.

Sales Mgmt group is cut throat. Almost evil.
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Degrading the value of skilled professionals
GIS Support Analyst (Former Employee) –  Denver, COMay 15, 2018
Zayo pays the lowest possible salary they can hire and usually is accepted by the most desperate or least experienced.

The Management will never give you a raise and regularly force out employees once they begin to ask for a raise. The Management from executives to directors are immature and talentless. Their belief system is that everyone is replaceable and you can always pay for any task to be done. Shareholders are constantly being mentioned as priority over the happiness of the workers.
Pros
You can quit anytime.
Cons
You accepted the position at Zayo in the first place.
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Terrible, hated it
Contractor (Former Employee) –  Boulder, COMay 10, 2018
Do not work here. Terrible management,low pay (no bonuses), long hours. Their personal liberal views drive the culture. I felt like I had to keep my christian and conservative views to myself. I was NOT welcomed here. So if you are a tree hugging environmentalist, animal rights activist, feminist, far right left politically this is the place for you.
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Zayo
Jr. Network Engineer (Current Employee) –  San Diego, CAMay 2, 2018
Great company with excellent benefits. Lost of challenging and diverse work, but hard to move up unless willing to relocate to their HQ in Boulder, CO.
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They only want you to do hardware and thats it no growth good pay.
Contractor Insight Global (Current Employee) –  Denver, COApril 28, 2018
They only want you to do hardware and thats it no growth good pay.
Shine on me, sunshine
Rain on me, rain
Fall softly, dewdrops
And cool my brow again.
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Not for everyone
Large Project Coordinator, Dark Fiber (Current Employee) –  Boulder, COApril 22, 2018
Can be difficult to navigate the company. Interesting mix of telecom insiders and bright younger newcomers to this industry. An absence of embedded processes and business operation continuity make it difficult for the products to mature.
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Micro managing
Longhaul Engineer (Current Employee) –  Salt Lake CityApril 15, 2018
The job has changed to become a micro manged nightmare, where once we were left alone, we are now constantly having to have multiple phone calls which affects the amount of work you can do.. Deadlines are not realistic in most cases. Underpaid by telecom standards,
The one positive is that they allow you to work from home.
Pros
Work From Home
Cons
Micromanagement, Low pay, Management doesn't appreciate workers.
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Don't go there!
Senior Project Manager (Former Employee) –  Chicago, ILApril 9, 2018
The management is poor at best. No direction for new hires. They just throw you to the wolves and then complain when you can't read their minds. Not in a million years would I go back there. Very high turn over rate! And that tells you everything you need to know.
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Progressive company
Sales Account Manager (Former Employee) –  Denver, COMarch 25, 2018
Very progressive company but because of that it cultivates a very stressful environment. Changes are constant and implemented quickly. An employee must be able to work and like a constantly changing environment.
Pros
Progressive
Cons
Changing constantly
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Low compensation lack of listening
Withheld (Current Employee) –  Denver, COMarch 23, 2018
Not a good place.
All the upper management do is try and make theirselves look good.
Company only cares about execs or high management.
Company doesn't care about the operations.
You do good until you screw up or question something that should have been questioned by management
No promotion or raise -- without threatening to leave for another job/career
Under staffed
Long hours with no compromise
No reasoning behind some tasks that are delegated out. "Because I told you to"
Pros
Great co-workers
Cons
Compensation, growth, management
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Overall rating

3.0
Based on 128 reviews
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Ratings by category

2.8Work/Life Balance
2.9Compensation/Benefits
2.5Job Security/Advancement
2.6Management
2.7Culture

Ratings from women

InHerSight Score
2.8

3.1Personal Development

2.6Career Opportunities

2.9Family Support

Women rate the female-friendliness of their workplaces on InHerSight