Managed two other project team Members to Help the IT Dept. at US Army base in Fort Bliss, El Paso Texas
Had to threaten to stop the project within two weeks due to vulgar work environment. It was quickly resolved by Management and the project was completed.
typical day was interviewing IT staff about Change Management and Service Asset and Configuration - more ... processes
prepared management reports
Performed IT process training to IT staff and eventually information soldiers on the base
Hardest part of the job is dealing with two IT camps focused around two senior level managers.
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