Much of my job was directly related to interactions with Ford, GM, and Chrysler and ensuring that monies owed to TRW for customer owned tooling were reimbursed properly to TRW. In the beginning more than $10 million in uncollected funds were on the company's books. This was eventually reduced to no past due accounts.
Procedures and standards were implemented as well as reporting requirements within the company. Relationships were built with the automotive firms such that any issues were addressed and mitigated immediately. The automotive companies periodically audited TRW's tooling records to ensure compliance with their reimbursement regulations. All audits were passed without exception and in later years were forgone completely due to the trust relationship that existed.
TRW was purchased a number of times by different companies, including Northrop Grumman in 2002 which tended to cause numerous management structure changes and confusion as to who reported to whom and what their responsibilities were. Significant layoffs were a byproduct of the "Great Recession". In 2014 TRW was sold to ZF Friedrichshfen
High corporate ownership turnover