Supervisor (Former Employee) – Hobbs, NM – June 13, 2018
I really enjoyed working there. Had the chance to meet a lot of good people there. They cared about their employees. They were very family orientated. On the holidays they would have parties the employees could bring their families to.
A typical day at work 80% of the time can be exhausting but rewarding if you're a hard worker.
Management is laughable! these people require you to do things that aren't in your job description,work long hours and never help you when you need it the most they're (in the F&B side) lazy,dishonest and horrible team leaders. Some of them are great but that's a very VERY small margin.
Free Lunch, Meet New People, Learn about foods and alcohol
The pay scale for this facility is far below fair. Management staff does not honor their word and completely ignores staff issues and concerns. Training is very poor, only one person knows how to run one department.
The entire staff leading from management to workers are unprofessional and allot of "Intercompany" relationships distract from advancement and getting the work done. Little to no incentive to work here.
A typical day at zia park was going an helping customers, getting customers drinks , helping customers with money jams , processing the jackpots and paying the jackpots out. I have learned that not every customer you talk to is going to treat you with respect . The hardest part of my job was dealing with the customers that don't have any respect for anyone but you just have to take a breath and help them. The most enjoyable part for this job was helping the elderly customers and paying the jackpots to them and seeing how happy and thankful they are makes my day.
Fun environment with opportunities for advancement
Turf Club Server (Former Employee) – Hobbs, NM – April 5, 2015
Let me start by saying that i was only a server here but, I LOVED MY JOB!!!! I had just moved to this town and was looking to stay in the retail industry and really didn't want to take a step backwards and end up back in the food industry. However I decided to take the first job i could find and figured i could always just quit when something better came. Eventually something in retail with better pay did open up but because i was having such a good experience working here i kept this job till i finished up my seasonal position and worked both! i didn't need to work to jobs based on the pay in my retail position but i just couldn't see my self quitting a job that brightened up my day. There is opportunity for advancement here and jobs open up constantly that offer more pay. It is a place i would love to go back to if i ever moved back! My costumers were great! My managers were professional and willing to work with my schedule! The hardest part was how busy it can be keeping track and keeping happy of high paying customers can be challenging. The most enjoyable however is learning from the customers as well as serving them. They want bets and they want someone to have a good time with them! Do your work but enjoy their presence if you can keep a smile on your face they will like you and they WILL pay you for it!
Good Management, free lunch/dinner, Fun experience
A typical day at work would be working from 8-16 hours. Learned how to bust patrons selling narcotics, watch for underage patrons, underage drinkers. Management was okay. Most of my co workers were trustable, kind, helpful. Some were not. The hardest part of the job was working from 11pm- 7am on nights the casino was closed. The most enjoyable part of the job was watching people win.
Server (Former Employee) – Hobbs, NM – May 22, 2013
Working at The Zia Park Casino, I would begin the day by assisting the servers with cleaning tables and helping them prepare to leave their shift, while paying attention to customers who came in so I can tend to their wanted food and beverages. Management was always around, we always had one general manager of food and beverages on the floor as well as the bartender acting as a back up. We had a very diverse group of servers of which I loved to work with and we all had a pretty close relationship with each other while working. I learned a big deal of responsibility with making sure to listen, and paying attention to the full work place to make sure every customer enjoyed their service and planned to return for another visit. Also handling the money you received and making sure everything was accurate before giving it to the company vault at the end of the night was a huge responsibility that I feel I handled extremely well.