Make sure the help desk is there to function as help desk and keeps the place working. Not a place to be judged too much. The job was way too stressful as it was. The new management did not seem to recognize that.
Answered - IT Customer Service (Former Employee) - West Valley City, UT
I would make sure that all employees were treated with dignity and respect. I would make sure the upper tier of Executive officers had morals and integrity.
Answered - VP Director and Team Lead (Former Employee) - Provo, UT
But top-down communication
Answered - Communication Officer II (Former Employee) - West Valley City, UT