Customer Service Representative (Former Employee) – Saint George, UT – September 21, 2018
Working at the call center is nothing like working at the bank. Being on the phone having someone scream into your ears all day while staring at 2 computer screen is a high stress demanding job. I don't feel they give you enough training before sending you off on your own. Also they keep attendance for days missed and being late. They won't work with on that if you go over your fired. Also some of the managers are very rude and unwilling to htrainingif you need it.
Manager (Former Employee) – Salt Lake City, UT – September 4, 2018
I worked at Zions for almost 18 years. During that time, I had about 10 different managers, but only one who would listen to the needs of our team. Managers didn't care to listen about challenges, roadblocks, or bottlenecks. They only cared about meeting a goal that someone who doesn't understand the department had set.
Wire Specialist (Current Employee) – Phoenix, AZ – August 23, 2018
Over worked & under paid. They don't care about their employees. Managers don't know their own department process. Leads are horrible No help at all. They expect you to shut up and listen and if you speak up about problems they target you. Employees are assigned queues that are extremely busy and are expected to finish your work while taking multiple calls through out the day. You don't finish your work you get in trouble, you don't answer phones to finish your work you get in trouble. Higher up management has been notified about feeling short staffed and over worked but their answer was "why hire more people when 1 worker can do the job of 3" DO NOT APPLY DO NOT APPLY DO NOT APPLY
Loan Officer (Former Employee) – Salt Lake City, UT – August 13, 2018
I had just gone through a divorce and was very depressed. I came to work and performed my job, but I was late a few times due to depression and not having a car. but management didn't care. Yes I know I should have been on time, but there were days it was all I could do to get out of bed.
IT Customer Service (Former Employee) – West Valley City, UT – August 13, 2018
It was a good place to work until the management changed. It began eating their own. In general it was a good place to work for a long time. It started getting overly critical and micromanaging. It added to an already stressful job.
Head Teller (Current Employee) – Springville, UT – June 29, 2018
I love who I work with and the clients that come into the bank. I always knew what my schedule would look like but the schedule is set. You need to have planned everything at least 3 weeks in advance. There are positions available for everyone. They have flexable positions called retail support that works great for students.
is a good place to work or start helps with allowing to go to school
Customer Service Rep (Former Employee) – Kanab, UT – June 29, 2018
is a productive place, that answer calls from clients about their accounts, game incentives to reach sales goal. management cared out the people is only good for people who can handle the stress of clients upset about their accounts. most enjoyable is able to help clients and coworkers with questions that needed to be answered.
also helping coworkers with questions that needed to be answered when coaches or supervisor were to busy to answer
would have games, lunches for free after holidays, and also getting to work from home
healthcare not good, didn't have good dental or vision, breaks off the phones to short
Fraud Analyst II and Process Lead (Current Employee) – Salt Lake City, UT – June 9, 2018
A typical day is very busy. Need to multi task and organize the work to complete it on time. Good work family life balance. Company is very goal oriented Opportunities to be crossed trained in other Departments Supportive Management The most enjoyable part of my job is to be able to catch fraud and save the customer for becoming a victim of fraud
Healthcare, no annual bonuses, low raise increases
Programmer/Analyst V (Former Employee) – Salt Lake City, UT – May 7, 2018
Zions Bancorp is an excellent employer. Zions provides above-average work/life balance, with many Information Technology employees working from home two or more days per week. Workload is a combination of new development and support for existing systems.
Projects and support activities encompass a broad range of banking applications, serving many business units.
Support activities occasionally require extra work nights and weekends.
Manager (Former Employee) – Boise, ID – May 2, 2018
The company started out really great to work for, but quickly started making changes and because of this dropped the morale significantly. The company does not spend their money on their employees, they spend it on what gets their name out there, while telling employees we need to cut expenses. They have the ability to be stellar, but have a ways to go.
NOC/ATM Services Technical Support Representative (Former Employee) – Salt Lake City, UT – April 23, 2018
Large organization which is very close-knit work environment, offering lots of opportunities to grow.
The company prides itself with community activities, such as their annual "Paint-a-thon", where they volunteer to paint homes for disabled or disadvantaged people.
Most enjoyable thing about the job was the people I had the pleasure to work with.
Difficult part of the job is change. If there's one piece of advice I could give to anyone it would be, if you're given an assignment you don't fully understand how to perform, ASK QUESTIONS! It's much better to do that than to find out when it's too late that, no, you didn't understand it correctly, and have it cost you your job.
BUSINESS ANALYST (Former Employee) – Salt Lake City UT – April 16, 2018
Professional, workplace culture was comfortable, tasks assigned were explained very well, working within the team was enjoyable. Management was comfortable to work with. Direction of where the bank was going was a good learning experience.