Zions Bancorporation Employee Reviews

3.7
Overall rating
Based on 294 reviews
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584
496
367
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Found 290 reviews matching the search See all 293 reviews
3.0
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Management doesn't listen
Manager (Former Employee) –  Salt Lake City, UTSeptember 4, 2018
I worked at Zions for almost 18 years. During that time, I had about 10 different managers, but only one who would listen to the needs of our team. Managers didn't care to listen about challenges, roadblocks, or bottlenecks. They only cared about meeting a goal that someone who doesn't understand the department had set.
Pros
Vacation/holiday time
Cons
High stress
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1.0
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Managers are horrible DO NOT APPLY!
Wire Specialist (Current Employee) –  Phoenix, AZAugust 23, 2018
Over worked & under paid. They don't care about their employees. Managers don't know their own department process. Leads are horrible No help at all. They expect you to shut up and listen and if you speak up about problems they target you. Employees are assigned queues that are extremely busy and are expected to finish your work while taking multiple calls through out the day. You don't finish your work you get in trouble, you don't answer phones to finish your work you get in trouble. Higher up management has been notified about feeling short staffed and over worked but their answer was "why hire more people when 1 worker can do the job of 3"
DO NOT APPLY DO NOT APPLY DO NOT APPLY

If you do apply and get hired good luck.
Pros
Good schedule
Cons
Management
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5.0
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Good place to work
Customer Service Representive (Former Employee) –  Ogden, UTAugust 20, 2018
It was a good place to work if a little stressful at times. Handling angry customers financial information can bit of a challenge sometimes but I enjoyed it for the most part.
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3.0
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no empathy for employees
Loan Officer (Former Employee) –  Salt Lake City, UTAugust 13, 2018
I had just gone through a divorce and was very depressed. I came to work and performed my job, but I was late a few times due to depression and not having a car. but management didn't care. Yes I know I should have been on time, but there were days it was all I could do to get out of bed.
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3.0
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Was a good place to work.
IT Customer Service (Former Employee) –  West Valley City, UTAugust 13, 2018
It was a good place to work until the management changed. It began eating their own. In general it was a good place to work for a long time. It started getting overly critical and micromanaging. It added to an already stressful job.
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1.0
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bad company
Wire Transfer Specialist (Former Employee) –  Phoenix, AZJuly 6, 2018
horrible management, they overwork you, stressful environment and dont care about you, they dont hire enough employees for the work load either, team leaders dont help
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5.0
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Great people but too many middle men
Head Teller (Current Employee) –  Springville, UTJune 29, 2018
I love who I work with and the clients that come into the bank. I always knew what my schedule would look like but the schedule is set. You need to have planned everything at least 3 weeks in advance. There are positions available for everyone. They have flexable positions called retail support that works great for students.
Pros
Career opportunities
Cons
No unpaid time off
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4.0
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is a good place to work or start helps with allowing to go to school
Customer Service Rep (Former Employee) –  Kanab, UTJune 29, 2018
is a productive place, that answer calls from clients about their accounts, game incentives to reach sales goal. management cared out the people is only good for people who can handle the stress of clients upset about their accounts.
most enjoyable is able to help clients and coworkers with questions that needed to be answered.

also helping coworkers with questions that needed to be answered when coaches or supervisor were to busy to answer
Pros
would have games, lunches for free after holidays, and also getting to work from home
Cons
healthcare not good, didn't have good dental or vision, breaks off the phones to short
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4.0
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Good place to work if they are careful when hiring new managers
Application Support Analyst (Former Employee) –  UtahJune 19, 2018
People are too stressed out, There are some good managers and some colleagues. Even after repeated complains to HR, no help from HR when resolving employee Manager conflicts.
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3.0
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Important to multi task
Fraud Analyst II and Process Lead (Current Employee) –  Salt Lake City, UTJune 9, 2018
A typical day is very busy. Need to multi task and organize the work to complete it on time.
Good work family life balance.
Company is very goal oriented
Opportunities to be crossed trained in other Departments
Supportive Management
The most enjoyable part of my job is to be able to catch fraud and save the customer for becoming a victim of fraud
Cons
Healthcare, no annual bonuses, low raise increases
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5.0
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Was a great place to learn and advance in the company
Teller/Head Teller (Former Employee) –  Salt Lake City, UTJune 4, 2018
worked in different departments within Zions Bank. From a teller, to a new accounts person, research to longing in checks. They were flexible for me and it helped
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4.0
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Great workplace for a graduate student
Bank Teller (Current Employee) –  Salt Lake County, UTMay 7, 2018
Zions is a good place to work for while attending graduate school or while pursuing a bachelor's degree. Management is great to work for, employees are typically easy to work with.
Pros
Flexible hours
Cons
Benefits aren't the greatest
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4.0
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Excellent company
Programmer/Analyst V (Former Employee) –  Salt Lake City, UTMay 7, 2018
Zions Bancorp is an excellent employer. Zions provides above-average work/life balance, with many Information Technology employees working from home two or more days per week. Workload is a combination of new development and support for existing systems.
Pros
Projects and support activities encompass a broad range of banking applications, serving many business units.
Cons
Support activities occasionally require extra work nights and weekends.
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4.0
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Busy and interesting
Customer Service Associate (Current Employee) –  St. George, UTMay 6, 2018
Fast paced work environment but very compensated with discounts and opportunities to make more money. Promote from within and opportunities to advance.
Pros
Benefits
Cons
Stressful
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4.0
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Good company with conservative philosophy.
Auditor II - Trust Specialist (Current Employee) –  Las Vegas, NVMay 3, 2018
Good company to work for, good hours and company culture. The company provides decent benefits and nice work conditions.
The company mission is a little conservative, but well planned.
Pros
Working hours
Cons
Employee health plan
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3.0
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Too many changes too quick
Manager (Former Employee) –  Boise, IDMay 2, 2018
The company started out really great to work for, but quickly started making changes and because of this dropped the morale significantly. The company does not spend their money on their employees, they spend it on what gets their name out there, while telling employees we need to cut expenses. They have the ability to be stellar, but have a ways to go.
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4.0
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Good, close-knit company
NOC/ATM Services Technical Support Representative (Former Employee) –  Salt Lake City, UTApril 23, 2018
Large organization which is very close-knit work environment, offering lots of opportunities to grow.

The company prides itself with community activities, such as their annual "Paint-a-thon", where they volunteer to paint homes for disabled or disadvantaged people.

Most enjoyable thing about the job was the people I had the pleasure to work with.

Difficult part of the job is change. If there's one piece of advice I could give to anyone it would be, if you're given an assignment you don't fully understand how to perform, ASK QUESTIONS! It's much better to do that than to find out when it's too late that, no, you didn't understand it correctly, and have it cost you your job.


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Pros
Good company, lots of room to grow
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4.0
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good
Teller (Current Employee) –  Saratoga Springs, UTApril 19, 2018
Its a pretty good place to work. It pays fairly well for a college job. The main issue with the company is they do not treat their low end employees as well as they could.
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5.0
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Bussines / Data Analyst
Sr. Business Analyst - Project Coordinator (Former Employee) –  Salt Lake City, UTApril 17, 2018
It was a very nice place to work. The people are very nice and accommodating. It was a pleasure to work with so many wonderful people. I would go back
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5.0
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Introduction to Team
BUSINESS ANALYST (Former Employee) –  Salt Lake City UTApril 16, 2018
Professional, workplace culture was comfortable, tasks assigned were explained very well, working within the team was enjoyable. Management was comfortable to work with. Direction of where the bank was going was a good learning experience.
Pros
collaboration with associates
Cons
na
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