Compliance Officer (Former Employee) – Salt Lake City, UT – October 2, 2018
Communication from a few senior leaders lacks and negatively impacts "lower level" staff. Dependant upon position, promotions do not happen. Senior leads favor certain management, leaving other key players unaware of changes or ideas. Pay at many other institutions, depending on position, pay at least 10-15K more a year. Executives are oblivious to salary issuesHealth benefits are typical with basic preventative and high deductible for 10k, with vision and dental reimbursement but not insurance.
Sick and vacation no longer roll over, promotions are not structured in a fashion that allows you for visual progression, communication lacks on all levels
Customer Service Representative (Former Employee) – Saint George, UT – September 21, 2018
Working at the call center is nothing like working at the bank. Being on the phone having someone scream into your ears all day while staring at 2 computer screen is a high stress demanding job. I don't feel they give you enough training before sending you off on your own. Also they keep attendance for days missed and being late. They won't work with on that if you go over your fired. Also some of the managers are very rude and unwilling to htrainingif you need it.
SR. LEAD (Current Employee) – Salt Lake City, UT – October 30, 2018
Ok place, behind the times. Need new management with fresh ideas. Status quo here. Managers have no authority over their teams. Everything even days off have to go through upper management. What type of authority does a manager that can't manage their team really have?
Fraud Analyst II and Process Lead (Current Employee) – Salt Lake City, UT – June 9, 2018
A typical day is very busy. Need to multi task and organize the work to complete it on time. Good work family life balance. Company is very goal oriented Opportunities to be crossed trained in other Departments Supportive Management The most enjoyable part of my job is to be able to catch fraud and save the customer for becoming a victim of fraud
Healthcare, no annual bonuses, low raise increases
Loan Processor (Former Employee) – Salt Lake City, UT – March 5, 2018
People that work at this company are awesome! It's what made me want to work for them a second time but the benefits are horrible. Max 4 weeks vacation and that's after 15 years. You start at 2 weeks unless you're salary, then you're maxed out at 4 weeks. They also have awful health insurance plans with high deductibles. If they had better benefits and more than 4 weeks of vacation, I'd have probably been a lifer.
Wire Specialist (Current Employee) – Phoenix, AZ – August 23, 2018
Over worked & under paid. They don't care about their employees. Managers don't know their own department process. Leads are horrible No help at all. They expect you to shut up and listen and if you speak up about problems they target you. Employees are assigned queues that are extremely busy and are expected to finish your work while taking multiple calls through out the day. You don't finish your work you get in trouble, you don't answer phones to finish your work you get in trouble. Higher up management has been notified about feeling short staffed and over worked but their answer was "why hire more people when 1 worker can do the job of 3" DO NOT APPLY DO NOT APPLY DO NOT APPLY
Corporate Trust Division Intern (Former Employee) – Salt Lake City, UT – April 6, 2018
as an intern a learned a lot about municipal bonds and banking. I felt welcome to work for the team even though I was only there temporary. Most complaints were that people did not have good health benefits.
Good place to work. Good start. Not great pay but its a paycheck
SBA Loan Processor (Former Employee) – Salt Lake City, UT – February 13, 2018
I worked in a small office and so the culture was a bit different than corporate offices. The job was great. The pay was very low with not a lot of opportunity to get a decent pay raise or move up quickly.
Bankcard Operations Specialist (Former Employee) – Salt Lake City, UT – February 28, 2018
Great company! They have a great team, great benefits and we had free coffee all day. The managers do their jobs well, I learned a lot from my one on one coaching sessions. I would recommend Zions to anybody who wants a long term position with a great company.
Productive and a great place to work if you got family
Teller III (Supervising Teller/Shift Manager) (Former Employee) – Salt Lake City, UT – January 24, 2018
They worked with me all the time whenever i needed to be there for my family. They always wanted to let me know that there are always options for me to move up in this company and they will help me learn and grow. They are friendly and they treat you like family.
is a good place to work or start helps with allowing to go to school
Customer Service Rep (Former Employee) – Kanab, UT – June 29, 2018
is a productive place, that answer calls from clients about their accounts, game incentives to reach sales goal. management cared out the people is only good for people who can handle the stress of clients upset about their accounts. most enjoyable is able to help clients and coworkers with questions that needed to be answered.
also helping coworkers with questions that needed to be answered when coaches or supervisor were to busy to answer
would have games, lunches for free after holidays, and also getting to work from home
healthcare not good, didn't have good dental or vision, breaks off the phones to short
Good place to keep your head down and never advance
IT DATA ANALYST (Current Employee) – Salt Lake City, UT – January 25, 2018
The people were great and I had friends there. I had a few stinker managers but most of my bosses were very good. However; once you are hired on at a lower salary you will not see it rise very much or very frequently. And after awhile the new hires with less experience will be hired on at more than the senior people make with no hope of the long term employees ever getting decent raises. Over the years trainings and opportunity to learn new skills pretty much evaporated and your expected to learn new skills by yourself and not on the companies dime. Top management keeps switching around and every time a new VP or COO gets in they completely "reorganize" their divisions. In 7 years I had more upper managers than I can remember and was moved to different building more then 5 times. This constant shift in organization means a lot of the overall vision or strategy gets lost in the cracks and as soon as you start moving the ship towards one set of goals a new boss is coming in and all that will be flushed down the toilet to work on the new COO's goals and vision. 401k is good but the health benefits are awful and keep getting worse and worse; even for a high deductible plan the monthly premiums are ridiculous and the company does not contribute to HSA's at all. We used to have holiday parties or dinners at least and measly $100 xmas bonus but those all got phased out for cost savings - even though the bank is highly profitable.
Good people; good work life balance.
Terrible benefits and too much shifting of upper management