MEMBER SERVICES SPECIALIST (Former Employee) – Philadelphia, PA – May 14, 2018
The Avis merger was a catch 22...like any company that receives a parent company there are pros and cons. Pros: more notoriety, faster results, more fleet inventory, better/more vendor relations, more networking opportunity Cons: culture shift, position cut backs, loss of growth opportunity, loss of creativity, becomes a bit lack luster in appeal
Fleet Coordinator (Current Employee) – New York, NY – January 6, 2018
As long as you increase your job performance, then everything will be simple. Within the workplace, it does in the end feel like your second family. The hardest part of the job is understanding the unknowns. I've increased my knowledge of cars.
Fleet Associate (Former Employee) – New York, NY – August 19, 2017
● Responsibly, maintained a fleet of over 40 vehicles throughout NYC and the surrounding boroughs. ● Relocated vehicles daily, and preformed manufacturer recalls ● Communicated with and assisted other employees in vehicle relocation, and repairs ● Updated reports and vehicle assessment data utilizing virtual software ● Complied with vehicle repair budgets of $500 daily
Account Executive (Former Employee) – Philadelphia, PA – June 6, 2017
Zipcar is undergoing a complete overall by its parent company AvisBudget Group. Since the acquisition AvisBudget has struggled to comprehend the service and has reduced the value proposition and value of the Zipcar brand. Member and account services have decreased steadily as has car condition and overall quality of the service. This is making it very tough to do one's job. All that being said it is a wonderful company with talented, creative and upbeat employees. Many have been let go since the acquisition but many are still there awaiting news that they have been let go.
Great culture and co-workers at Zipcar.
AvisBudget is an old fashioned company struggling with a cool brand
Fleet Coordinator (Current Employee) – New York, NY – June 5, 2017
People can really learn a lot about dealing with customers and fleets working here. Also the people are generally awesome to work with. However the company was bought out by a larger corporation and entire departments were laid off. Lots of great people were let go or left after the buyout.
Open job positions are filled by outside hired candidates instead of current employees, so there is not much room for growth in the local offices.
It IS a fun and casual work environment, I've learned a lot about the business. Management is accommodating and flexible. However the job positions will begin to stagnate due to lack of upward mobility.
Fleet Coordinator (Former Employee) – New York, NY – May 17, 2017
Unfortunately, my career with this company started great and quickly went downhill. Management and executive leadership quickly fell out of touch and it seemed, didn't quite value the work their employees did.
Great place to learn great customer service skills
Customer Service Specialist (Former Employee) – Peoria, IL – April 10, 2017
Zipcar is a very fast pace environment. There are almost no times when there aren't participants on the phones needing assistance with reservations and cancelations and help finding the location their car is in. This business services all types of people with any and every need you might think of. This company is highly motivated to customer satisfaction and being true to the brand.
Manager (Current Employee) – Boston, MA – November 11, 2016
An overall good place to work. The organization is in constant flux with leadership team members leaving. The company is unsteady and management refuses to listen. Lots of people have left but they haven't addressed the issues that cause people to leave.
Good Work/Life Balance
Bad management, Poor compensation, Terrible benefits
Coordinator (Current Employee) – New York, NY – August 18, 2016
Zipcar used to be an amazing company to work for. Over the years it has slowly declined after taken over by Avis. The culture has faded and real management is non existant. The biggest recommendation i have for Zipcar is take care of your people and they will take care of you.
Will i miss working here, somewhat but overall? no, not at all.
Fleet Manager (Former Employee) – New York, NY – August 1, 2016
Once a great company...now a mess. Exciting fast paced work atmosphere that is run by a leadership team in both NY and Boston that really does not understand car sharing. Since the buyout form Avis the company has continued to fall as the ABG has not idea how to run a car sharing low touch model. The IT systems do no integrate and all the efforts to do so are consistently hampered by poor budgeting. If you want to apploy as an associate or coordinator go ahead but as a
great 401K and occasional Beer cart
poor compensation, confused and unethical sr leadership. Lack of training
Artist (Current Employee) – Franklin, WI – December 22, 2015
The few people I have worked with during the events I do live art at have been a pleasure to be around. Good chemistry between the marketing associate and I. I also have free reign as to what design I want to paint on the Zipcars.