Survey Specialist (Former Employee) – Utica, NY – March 27, 2014
A typical day at work for me was to come in sit at my cubicle and take surveys. It was pretty interesting getting to know everyone's opinion's on todays society, I learned new things everyday. working at a fast paced setting. I learned how to take calls and read off the script given in a professional manner. my co- workers were cool. they kept me going. The hardest part of the job for me was having to sit there when you couldn't get anyone on the line to take your survey, it was so boring and I was so miserable. There was some days I didn't get many calls at all, so the day kind of dragged. Most enjoyable part was meeting new people, actually getting peoples input on life, and the presidents. whose democrat and whose not, different beliefs etc
Telephone Surveyor (Former Employee) – Utica, New York – October 2, 2014
I learned to be a good listener and collect data in a good way. I didn't have much contact with co worker because we were in out cubicle and not much interaction with others, Hardest part was making people do the survey. Most enjoyable was listening to people and their views on different topics.
Surveyor (Former Employee) – Utica, New York – October 23, 2013
Everyday I would try to challenge myself to complete more surveys than I was able to the day before. A minimum amount of surveys completed was not a task that had to be met, nor did I work on commission, but I wanted to be the best at my job as I could be. I learned how to use my personality to make a survey that was bland and dry become something that people were willing to participate in without changing any of the wording of the survey itself. It taught me that my customer service skills could really make a difference in my performance. Managers were always there to help if anyone needed anything, but they were not too hands on with the process itself. The hardest part of the job was when people would get very angry with you for calling their homes. The most enjoyable part of my job was being able to strengthen my customer service skills. I enjoyed being able to try different techniques to see if it made people more likely to take their time with me to complete a survey.
Telephone Solicitor/Customer Service Rep. (Former Employee) – Utica, NY – April 3, 2012
Great fun upbeat place. Your paid weekly. This is the ideal second job or if your retired and want to do something on the side. Very informative job because you learn about things such as new products coming out for consumers to world new issues.