Everyday I would try to challenge myself to complete more surveys than I was able to the day before. A minimum amount of surveys completed was not a task that had to be met, nor did I work on commission, but I wanted to be the best at my job as I could be. I learned how to use my personality to make a survey that was bland and dry become something that people were willing to participate in without changing any of the wording of the survey itself. It taught me that my customer service skills could really make a difference in my performance. Managers were always there to help if anyone needed anything, but they were not too hands on with the process itself. The hardest part of the job was when people would get very angry with you for calling their homes. The most enjoyable part of my job was being able to strengthen my customer service skills. I enjoyed being able to try different techniques to see if it made people more likely to take their time with me to complete a survey.
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