Zoom Technical Services Employee Reviews

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5.0
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Great Opportunity
Recruiter (Former Employee) –  Woburn, MAApril 5, 2018
Zoom has a great company culture. The office is pretty cool with a huge fish tank in the conference room and free snacks. Management is always available to answer questions and their training is really helpful. This is a great job for people who want to make a ton of money.
Pros
uncapped commission plan, company paid events/trips
Cons
Lunch time isnt flexible and long days
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5.0
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Fun Place to Work!
Recruiter (Current Employee) –  Woburn, MAApril 2, 2018
The day starts early and you meet with the managers to go over different skills and phone play- outs. The training is really helpful and the managers give you all the information you need to know about the engineers. The managers are really fun and easy to talk too. Going to work doesn't feel like work because everyone is really nice, everyone is laughing, there is music, and ESPN on. The hardest part of the job is the grind on the phone. The best part of the job is being with people who you can be friends with.
Pros
Training program, work culture, commission plan
Cons
early start
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5.0
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Competitive fun professional career
Sales (Current Employee) –  Woburn, MAOctober 24, 2017
Great company culture. Uncapped commission and opportunity to grow with a company quickly. Fish tank in the office is pretty cool The office culture is competitive, everyone is young professionals just trying to make as much money as possible
Pros
growth
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2.0
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bad management
Technical Recruiter (Former Employee) –  Woburn, MAOctober 22, 2017
very poor management and will only keep you around if they like you. turn over rate is very high, there was one month where at least 10 people either quit or were fired. hours are horrible and training is not helpful.
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5.0
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Great work environment and even better management
Account Manager (Former Employee) –  Woburn, MAMarch 29, 2017
The staff is great and the management is really there to help develop your skills and provide everything you need to be successful there. However it is a serious grind and long days starting at 7am but if you enjoy the industry and what you're doing the staff that work there make it a really great work environment.
Pros
Good work enviroment
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Overall rating

3.8
Based on 6 reviews
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Ratings by category

3.3Work/Life Balance
4.0Compensation/Benefits
3.7Job Security/Advancement
3.5Management
4.0Culture

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