Global Support Advocate (Current Employee) – San Mateo, CA – May 17, 2017
Technical staff and Engineering have no work life balance. Other departments do though. Customer support is expected to work after hours as well. If you do not work outside of normal scheduled hours, management will not work with you on any schedule changes. Lots of internal politics involved which makes working in Customer support difficult. The company itself is awesome and provides free food and lunches. Fast paced environment with lots of changes to the product on a continual basis.
free food, good work culture, lots of resources
no work-life balance, departmental politics, veteran staff not helpful to new hires.
Fast-paced, fun and customer success focused Start-Up
Senior Manager (Current Employee) – San Mateo, CA – April 24, 2017
The company's products are well suited in the subscription economy, with hard-working and passionate people and culture. A typical day at work is to ensure the success of every customer that includes the involvement from everyone from Management to individual contributors. Due its tremendous market growth the company is extremely focused on execution with high goals and accountability for each employee.
Business Operations Intern (Former Employee) – Foster City, CA – February 5, 2015
While I only worked their for the summer, I was brought right into the community and was made to feel like a valuable employee. Everyone there is friendly and on a mission to work together to make the company successful.