Do you have any tips to help prepare for an upcoming Call Center Agent interview?Are there common interview questions that come up again and again?
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Do some companies pay a lot more for this position than others? What does a top earner make in this field?What skills should you learn to increase your salary?
There are numerous good call center jobs in the Philippines. Most call centers are willing to train people, but they have to have at least some level of competency in the language. A lot of people say that the elimination process is unfair, but speaking as a former agent of three different call centers, I can honestly say that the standards may be harsh or inexorable, but they are most certainly fair. If you just take the time to look, you can find a lot of good ones. There's ePLDT at Taguig, Am...
What are the top 3 traits or skills every call center agent must have to excel?Can you suggest any tips or insights to develop your call center agent expertise?
Just wanting to see what people face in their everyday lives
why do they required to an agent to be graduated in a 4 year course if i graduated a 4 year course (accountancy for example) i would be in a accounting firm or in a better office. do you agree?
What do you enjoy most about being a call center agent? What do you dislike the most? Is it challenging? Are there many opportunities to learn and advance?What keeps you at your job?
Hey kate, I will move soon to Lviv in Ukraine and I was wondering what is the possibility that I can find job there as an agent in a SSC? do you think this is possible for a foreigner, moreover I would be interested in how much money should I expect to make in case I got such a position.Thanks for your kind attention.
How did you get your start doing call center agent work, and what career moves did you make to get to your current position?Do you need a particular educational background?
What is the best training for becoming a call center agent? What types of ongoing training or certifications are necessary to be an effective call center agent?What do non-traditional career paths look like?
Are jobs in this industry on the rise? Are there any sub-sectors that are growing?Where are the jobs? Which places have the most call center agent opportunities?