I'm upset because my stupid manager told me I didn't fit in anymore and that's why I don't work there like what the ********** you can't fire someone for that she was waiting to get rid of me
I use pet smart I have been hearing about an email pet smart sent out , and was told to stop using them. Does anyone know what the email said, I have been going there for yrs and yrs. ty you can pm me on Facebook jackie jenkins
I am not in Atlanta. I don't know why that came up that way.
A few weeks ago my store manager was supposed to give me hours on the floor because the salon head hired in to many people and gave them my hours. Store manager never gave me hours for two weeks, even though she told the salon head she would.
Last week she calls me into the office (sm) to tell me that the groomers say I am unreliable, only to be told by the salon head no one has said anything like that the very next day.
Who should I call about this?
My issues are with management. It is very frustrating when there is obvious favoritism going on. One person gets written up for a minor issue, but when another does something worse, it's a "oh well" attitude. If someone brings up something the manager turns it around to what they have done wrong and ignores the issue at hand. The careline is a joke. They will figure out who said what and there will be consequences. Everyone in our store is sick, and we keep passing it around because if we try to call out, our manager talks manipulating and makes you come in. Yet he leaves early when he wants to and takes days off whenever he wants to.
I love working with customers and selling is what I do best, but it has become a struggle to go to work everyday.
I was initially hired as a Dog Bather for the salon and everything was fine until I came in for training the first day. My salon manager, the person who was supposed to train me forgot I was coming in that day and assumed I had already gotten my employee number and everything when I was not told anything! She forgot to test me for Splash, the salon saftey test as well so I had to come in again to finish that.
In the salon, not only did my salon manager tell me straight up that she didn't have time to train me, she stuck me with a bather who was nice but didn't stay with me to make sure I was doing everything right. She sorta just showed me how to do everything and then expected me to figure out the rest. Also, I had only been in the salon for maybe two shifts when I was left alone for practically all of my shift. My manager was supposed to work with me for the last two hours of the shift, but she called out sick and NO ONE was called to replace her. I was in a panic since I WASN'T TRAINED IN THE COMPUTER SYSTEM to book appointments and the store manager at the time was too busy helping out everyone else in the store. I was super stressed and trying to write all the appointments that couldn't reschedule down on a piece of paper for my manager. The rest were trying to schedule for future days I had to turn them away because I simply did not know how to work the booking. Not only did that make me appear incompetent, but it shot my stress level through the roof. Did I mention that I had a dog to FURMINATE (our deshedding treatment)? My salon manager was finally called in because the store manager got pissed at her for leaving me alone. She came in with a pissed off attitude and the next person who called the salon she picked up and ranted about how "people can't do their jobs anymore". DON"T WORK FOR PETSMART THEY WONT TRAIN YOU.
Save your talent and find another place to work at before PetSmart steals another soul.
Side Note: As a bather if you inform a groomer that you need to take your break or lunch they will flat out tell you no, and then brag about how they got a lunch and that's really all that matters. There is no respect in the store for bathers, and people on the floor hate groomers.
Ever since I was bit, almost a week ago now, the salon’s attitude towards me has changed. They keep booking me with a large dog every hour for my six hour shifts, and the store has been denying me any breaks or lunch breaks. I am absolutely on my last straw, and everyone is being rude and punishing me for reporting the dog bite.
A groomer became available, and together we tried unsuccessfully to clip his last paw. He was snarling, biting, and we finally decided we couldn’t do it any longer. All I had to do now was get his harness back on so he could go home. However, he would no longer let any of us near him. We put him on the floor to try again, and each time he snapped at me I moved away to prevent being bitten. This pissed off the three groomers there in the salon watching me, including the one “helping" me by standing there watching. She finally yelled at me to hurry up, I went in over him to get the harness on, and he jumped up and bit me in the neck, breaking the skin with two teeth. They hurried to rush me out of the salon to clean off the blood because they didn’t want the pet parent to know their dog had bit me.
A few days later I was being rushed on a large lab that had to be held by a second associate for nails. She was flipping on the table, trying to throw herself off, and genuinely panicking. I tried to give her a break and was again scolded for not going fast enough. Finally got her nails done, bath done, and had her in the back to be velocity dried. I had to perch myself over her, bracing myself against the wall, in order to dry her underside when she freaked out again and knocked me over. I smashed my left shoulder into the wall, bruising the bone and nerves. Went to the doctor the next day where I was put on light duty for two weeks.
On my first day of full duty I was assigned a six hour shift with a dog every hour, like all of my normal shifts were. As a bather I have to do every walk in even if there is a groomer available with no dog on the schedule. A walk in came in right before my last dog of the day, a pit bull. His pet parent warned me he was dog aggressive, but even though there were other dogs in the salon that day I was told to go ahead and do his nails anyway.
I started applying to other jobs that afternoon, but haven’t had any luck yet and with summer being almost over there aren’t many places willing to hire a college student who cannot committee to full time work during the school semester.
I went on working at PetSmart with as big a smile as I could manage. I witnessed groomers yelling at dogs, threatening to hit dogs, and a complete breakdown of the ‘lie’ they had been trying to force feed me for the past month. I informed my store manager and assistant manager that no, I could never be a groomer, and they promised to get me out of the salon and on the floor. It still hasn’t happened yet over a month later.
As a bather they only want you to work as a bather, forever and ever, or move onto grooming where they really leach the money off of you. Unless you get hired into another department, the moment you tell them "No, I cannot groom" you're useless to them and they'll just hold onto you until you finally quit.
Everything was fine for the first month. I refused to do a dog an hour because I refused to rush. Rushing led to injuries and once a dog gets stressed I let them rest for however long they needed. Everyone was fine with this policy until the last week of my first month there, when I was informed that company policy required I do one dog an hour, every hour until my shift was done.
First of all, they only offer $8 an hour for bather. No more, more less. They are the highest paying non-factory work employers in the area I live in though, unless you work for the college which I do during the school semester and not the summer.
Anyway, I knew it would be hell going in. My mom and I groomed the dogs PetSmart left too abused to able to stand up on a table on their own any longer. I told them all the horror stories I had seen with my own eyes and expressed my worry about working there, and the managers all sat down with me and assured me it wouldn't be like that at all. After all, we were a small town and there wasn't that much business anyway. Lie number one.
When I was hired I had two interviews. Don't let the posts here discourage you from applying at PS. You should get a good feel in the interview if your management really cares about the animals or all they're seeing is dollar signs.
CALL THE CARELINE or call HR. Corporate WILL investigate the issues, and try to fix them. But they cant do anything if no one tells them.
And if your store has wiring/rodents issues. Call OSHA and report it. But dont tell ANYONE at your work that you did.
Now the manager of our petsmarts says we have to remove this from our documents that it is an infringes on Petsmart and their policies. I just think it is odd and just wondering your opinion on it. We aren't saying anything negative about petsmart and it is a true fact that this person use to be a trainer there. But he is making a issue of it. I know they don't like that we are offering training but we would be crazy not to follow up on this opportunity. People are signing up and exciting about the class. So just wondering what your opinion was on it since you all have more knowledge about petsmart and if we are doing anything wrong.
Now, being a pet care associate I really care about the animals at our store. But our pet suppliers suck. PetSmart's "vet assured" program is UTTER BULLCRAP. AT LEAST one animal out of our shipments is ill, or dies within a day in the new arrival room. Out of five sliders we got in last week, three had shell rot and some other unknown disease, and two have died so far. You'd think that PetSmart would change suppliers or something, but they don't. My Pet Care Manager is one of the coolest women alive. She cares about the department and the animals even though she was just tossed in the position without much training. When we had three birds die on us, she actually teared up a little. I think it's great that my manager's care. Our store manager and operations manager work together to make our store a great place to work at. Almost all of the employees get along. We have a few knuckleheads that will eventually end up quitting I'm sure.
So for those of you who have had bad experiences with PetSmart while working there, I'm sorry for your experience! I feel blessed to have such a great store and to be able to come to work without hating my job!