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Tips for hotel front desk agent interviews.

Do you have any tips to help prepare for an upcoming hotel front desk agent interview?

Are there common interview questions that come up again and again?
Here are a few interview questions for the front desk:

Why did you leave your last job as a Hotel Front Desk?

We have all forgotten something important at one time or another. Suppose, hotel guests requests a wake-up call and you forgot. The irate hotel guest is now lodging a complaint to your manager. How would you handle the situation?
Nov 23, 2011 Solution by original poster