High-paying customer service jobs in Charlotte
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 1,308 high-paying for you in Charlotte, Charlotte, NC. These Customer Service jobs pay well, with salaries between $17.97 to $31.64 per hour. Popular roles include Customer Service Representative, Front Desk Agent, and Guest Service Agent. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Sep 10, 2026
Job title
Charlotte, NC
North Carolina
Job openings (Charlotte)
Customer Success Manager
Charlotte
$83,319
per year
North Carolina
$88,721
per year
Customer Service Team Lead
Charlotte
$31.64
per hour
North Carolina
$23.35
per hour
Sales Support Representative
Charlotte
$51,104
per year
North Carolina
$47,529
per year
Customer Service Representative
Charlotte
$21.42
per hour
North Carolina
$18.59
per hour
Support Specialist
Charlotte
$19.91
per hour
North Carolina
$19.30
per hour
Customer Service Manager
Charlotte
$18.78
per hour
North Carolina
$18.71
per hour
Call Center Representative
Charlotte
$18.34
per hour
North Carolina
$17.90
per hour
Customer Experience Specialist
Charlotte
$17.97
per hour
North Carolina
$18.28
per hour
Front Desk Agent
Charlotte
$16.13
per hour
North Carolina
$14.81
per hour
Guest Service Agent
Charlotte
$14.80
per hour
North Carolina
$14.90
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
-
Customer Success Manager
Review job description
Please refer to the employers job description for complete details.
Customer success managers oversee client relationships, analyze feedback and strategize improvements, ensuring product alignment with customer needs. Strong analytical skills, relationship management and industry knowledge are essential.
The top companies hiring Customer Success Manager in Charlotte, NC are Brady Corporation (1 job), MAERSK (1 job), and Sealed Air (1 job).
Customer Success Manager jobs take 31 days on average from job posting to starting date. Currently, 48% of job openings offer remote or hybrid positions and 2% of job openings are part-time roles.
See 24 jobsAverage pay
Charlotte
$83,319 per yearNorth Carolina
$88,721 per yearSkills
- Communication skills
- Account management
- Analysis skills
-
Customer Service Team Lead
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Please refer to the employers job description for complete details.
Customer Service Team Leads guide teams, ensuring excellent client interactions and issue resolution. Leadership skills, communication abilities, and service expertise are crucial.
The top companies hiring Customer Service Team Lead in Charlotte, NC are Food Lion (14 jobs), Panda Restaurant Group (3 jobs), and Ameriprise Financial (1 job).
Currently, 16% of job openings are part-time roles.
See 62 jobsAverage pay
Charlotte
$31.64 per hourNorth Carolina
$23.35 per hourSkills
- Customer service
- Communication skills
- English
-
Sales Support Representative
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Please refer to the employers job description for complete details.
Sales support representatives assist sales teams with administrative tasks, such as managing databases and supporting lead generation, ensuring smooth operations and timely client follow-up. Strong organizational, communication and teamwork skills are essential in this role.
The top companies hiring Sales Support Representative in Charlotte, NC are Coach (4 jobs), Dillard's, Inc. (2 jobs), and Tiffany & Co. (2 jobs).
Sales Support Representative jobs take 49 days on average from job posting to starting date. Currently, 33% of job openings are part-time roles.
See 25 jobsAverage pay
Charlotte
$51,104 per yearNorth Carolina
$47,529 per yearSkills
- Communication skills
- Sales
- Electrical experience
- Sales support
-
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
The top companies hiring Customer Service Representative in Charlotte, NC are Circle K (136 jobs), Family Dollar (46 jobs), and Domino's (22 jobs).
Customer Service Representative jobs take 61 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 856 jobsAverage pay
Charlotte
$21.42 per hourNorth Carolina
$18.59 per hourSkills
- Communication skills
- Customer service
- English
-
Support Specialist
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Please refer to the employers job description for complete details.
Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.
The top companies hiring Support Specialist in Charlotte, NC are ABS Kids (6 jobs), Promise Resource Network (2 jobs), and Syneos Health Commercial Solutions (2 jobs).
Support Specialist jobs take 40 days on average from job posting to starting date. Currently, 23% of job openings are part-time roles.
See 24 jobsAverage pay
Charlotte
$19.91 per hourNorth Carolina
$19.30 per hourSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
-
Customer Service Manager
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Please refer to the employers job description for complete details.
Customer service managers oversee service teams, analyze performance metrics and implement improvements, ensuring high-quality, consistent support. Leadership skills, strategic planning and customer service expertise are essential in this role.
The top companies hiring Customer Service Manager in Charlotte, NC are Harris Teeter (5 jobs), American Airlines (2 jobs), and Food Lion (2 jobs).
Customer Service Manager jobs take 31 days on average from job posting to starting date. Currently, 3% of job openings are part-time roles.
See 25 jobsAverage pay
Charlotte
$18.78 per hourNorth Carolina
$18.71 per hourSkills
- Customer service
- Communication skills
- English
-
Call Center Representative
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Please refer to the employers job description for complete details.
Call Center Representatives assist customers, addressing inquiries and providing solutions. Skills in communication, patience, and adaptability to client needs are crucial.
The top companies hiring Call Center Representative in Charlotte, NC are One Hour Air Conditioning and Heating of San Antonio (2 jobs), One Hour Heating & Air Conditioning Charlotte NC (2 jobs), and The Matlen Silver Group, Inc. (1 job).
Call Center Representative jobs take 49 days on average from job posting to starting date. Currently, 29% of job openings offer remote or hybrid positions and 11% of job openings are part-time roles.
See 34 jobsAverage pay
Charlotte
$18.34 per hourNorth Carolina
$17.90 per hourSkills
- English
- Communication skills
- Customer service
-
Customer Experience Specialist
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Please refer to the employers job description for complete details.
Customer experience specialists enhance client interactions by addressing issues, improving service delivery and analyzing feedback to recommend enhancements. Strong communication, analytical abilities and a customer-focused mindset are essential in this role.
The top companies hiring Customer Experience Specialist in Charlotte, NC are Tesla (4 jobs), Mobile Communications America Inc (3 jobs), and MAERSK (1 job).
Customer Experience Specialist jobs take 39 days on average from job posting to starting date. Currently, 18% of job openings are part-time roles.
See 19 jobsAverage pay
Charlotte
$17.97 per hourNorth Carolina
$18.28 per hourSkills
- Communication skills
- English
- Customer service
-
Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
The top companies hiring Front Desk Agent in Charlotte, NC are Planet Fitness (20 jobs), Crunch Fitness (5 jobs), and [solidcore] (4 jobs).
Front Desk Agent jobs take 69 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 157 jobsAverage pay
Charlotte
$16.13 per hourNorth Carolina
$14.81 per hourSkills
- English
- Communication skills
- Customer service
-
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.
The top companies hiring Guest Service Agent in Charlotte, NC are Naman Hotels (5 jobs), Nothing Bundt Cakes (4 jobs), and Extended Stay Hotels (3 jobs).
Guest Service Agent jobs take 47 days on average from job posting to starting date. Currently, 42% of job openings are part-time roles.
See 82 jobsAverage pay
Charlotte
$14.80 per hourNorth Carolina
$14.90 per hourSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk