High-paying customer service jobs in Rochester
Customer Service handles client interactions and resolves inquiries. Representatives assist with product information and problem-solving. Effective communication, patience, and problem-solving skills are crucial.
We found 270 high-paying for you in Rochester, Rochester, NY. These Customer Service jobs pay well, with salaries between $19.77 to $20.61 per hour. Popular roles include Customer Service Representative, Front Desk Agent, and Guest Service Agent. Based on current job listings, companies are looking for skills like phone etiquette, front desk management, hospitality, organizational skills, hotel experience, and guest services.
Job title
Updated Sep 14, 2026
Job title
Rochester, NY
New York State
Job openings (Rochester)
Support Specialist
Rochester
$20.84
per hour
New York State
$21.78
per hour
Customer Service Representative
Rochester
$20.61
per hour
New York State
$20.55
per hour
Customer Service Team Lead
Rochester
$20.09
per hour
New York State
$20.37
per hour
Office Representative
Rochester
$19.77
per hour
New York State
$20.12
per hour
Call Center Representative
Rochester
$19.43
per hour
New York State
$20.69
per hour
Member Services Representative
Rochester
$18.79
per hour
New York State
$19.46
per hour
Guest Service Agent
Rochester
$18.58
per hour
New York State
$20.10
per hour
Service Porter
Rochester
$18.18
per hour
New York State
$18.10
per hour
Greeter
Rochester
$17.94
per hour
New York State
$18.50
per hour
Front Desk Agent
Rochester
$17.59
per hour
New York State
$19.38
per hour
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Support Specialist
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Please refer to the employers job description for complete details.
Support Specialists assist with technical issues, guide users through solutions, and document incidents. Problem-solving skills, technical knowledge, and communication abilities are essential.
Support Specialist jobs take 41 days on average from job posting to starting date. Currently, 24% of job openings are part-time roles.
See 12 jobsAverage pay
Rochester
$20.84 per hourNew York State
$21.78 per hourSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve inquiries, provide product information, and maintain customer satisfaction. Excellent communication skills, problem-solving abilities, and knowledge of CRM systems are essential.
Customer Service Representative jobs take 60 days on average from job posting to starting date. Currently, 48% of job openings are part-time roles.
See 167 jobsAverage pay
Rochester
$20.61 per hourNew York State
$20.55 per hourSkills
- Communication skills
- Customer service
- English
-
Customer Service Team Lead
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Please refer to the employers job description for complete details.
Customer Service Team Leads guide teams, ensuring excellent client interactions and issue resolution. Leadership skills, communication abilities, and service expertise are crucial.
Currently, 16% of job openings are part-time roles.
See 8 jobsAverage pay
Rochester
$20.09 per hourNew York State
$20.37 per hourSkills
- Customer service
- Communication skills
- English
-
Office Representative
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Please refer to the employers job description for complete details.
Office Representatives manage front-desk communications, coordinate appointments, and maintain filing systems. They need expertise in customer interaction, knowledge of office software, and strong organizational skills to support seamless operations.
Office Representative jobs take 33 days on average from job posting to starting date. Currently, 14% of job openings are part-time roles.
See 6 jobsAverage pay
Rochester
$19.77 per hourNew York State
$20.12 per hour -
Call Center Representative
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Please refer to the employers job description for complete details.
Call Center Representatives assist customers, addressing inquiries and providing solutions. Skills in communication, patience, and adaptability to client needs are crucial.
Call Center Representative jobs take 49 days on average from job posting to starting date. Currently, 30% of job openings offer remote or hybrid positions and 11% of job openings are part-time roles.
See 9 jobsAverage pay
Rochester
$19.43 per hourNew York State
$20.69 per hourSkills
- English
- Communication skills
- Customer service
-
Member Services Representative
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Member services representatives manage member inquiries, process transactions and provide support tailored to individual needs. They need strong communication skills, knowledge of membership systems and experience in customer-focused problem solving.
Member Services Representative jobs take 41 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 5 jobsAverage pay
Rochester
$18.79 per hourNew York State
$19.46 per hourSkills
- Administrative experience
- Microsoft Excel
- Communication skills
-
Guest Service Agent
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Guest Service Agents address guest inquiries, handle check-ins, and ensure a welcoming atmosphere. Excellent communication, problem-solving skills, and hospitality knowledge are essential.
Guest Service Agent jobs take 46 days on average from job posting to starting date. Currently, 43% of job openings are part-time roles.
See 18 jobsAverage pay
Rochester
$18.58 per hourNew York State
$20.10 per hourSkills
- Hospitality
- Customer service
- Guest relations
- Hotel experience
- Front desk
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Service Porter
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Service porters assist in maintaining service areas and perform various tasks as needed, ensuring cleanliness and organization while helping staff and guests. Strong organizational skills, physical stamina and a team-oriented attitude are essential in this role.
Service Porter jobs take 144 days on average from job posting to starting date. Currently, 9% of job openings are part-time roles.
See 6 jobsAverage pay
Rochester
$18.18 per hourNew York State
$18.10 per hourSkills
- Manual transmission
- Dealership experience
- Porter experience
- Computer skills
- Time management
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Greeter
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Please refer to the employers job description for complete details.
Greeters welcome visitors or customers, ensuring a positive initial experience, and provide information and direct inquiries appropriately. Strong interpersonal skills, a welcoming attitude, and enthusiasm for service are essential in this role.
Greeter jobs take 49 days on average from job posting to starting date. Currently, 49% of job openings are part-time roles.
See 9 jobsAverage pay
Rochester
$17.94 per hourNew York State
$18.50 per hourSkills
- Restaurant experience
- Host/hostess experience
- Guest services
- POS
- Cash handling
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Front Desk Agent
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Please refer to the employers job description for complete details.
Front Desk Agents manage guest check-ins, address inquiries, and ensure a welcoming experience. Customer service skills, organizational abilities, and a friendly demeanor are essential traits.
Front Desk Agent jobs take 68 days on average from job posting to starting date. Currently, 46% of job openings are part-time roles.
See 30 jobsAverage pay
Rochester
$17.59 per hourNew York State
$19.38 per hourSkills
- English
- Communication skills
- Customer service