Comcast Assessment test is UNREAL!!!

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Jo in Philadelphia, Pennsylvania

54 months ago

james said: I just spoke with someone at comcast and she informed me that as soon as you take the test you will be notified if you failed it. If you don't get that email you are still in the running for the position. Also she saI'd that you would be notified as soon as it is decided that you are out of the running.

I'm glad to hear that. Maybe, there's still hope. Fingers crossed!

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astrohm in Middletown, Pennsylvania

53 months ago

I did an app for them, when I got the confirmation of them getting it, they said about doing the assessment, they had the URL but it wasn't a link, just plain text.I'm on my smart phone, and I wrote down the EXACT link and it STILL isn't working. Can ANYBODY send me the link? Please

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J in Puyallup, Washington

52 months ago

Applied online on a Friday. Monday got an email for a phone interview. Called set that up for tuesday morning. Also got an email shortly after the first one to take an assessment test. Took that test tuesday morning after I tried to research anything about it. How I ended up here. Like most had said personality parts were not timed other parts were. Wasn't any math on the test but mechanical aptitude and that was timed. Phone interview went over job description and then had questioned asking you to describe situations you had been in and how you handled them. I have now gotten another email to take another assessment test.

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J in Kent, Washington

52 months ago

J in Puyallup, Washington said: Applied online on a Friday. Monday got an email for a phone interview. Called set that up for tuesday morning. Also got an email shortly after the first one to take an assessment test. Took that test tuesday morning after I tried to research anything about it. How I ended up here. Like most had said personality parts were not timed other parts were. Wasn't any math on the test but mechanical aptitude and that was timed. Phone interview went over job description and then had questioned asking you to describe situations you had been in and how you handled them. I have now gotten another email to take another assessment test.

Second email was on accident. Only had one assessment test to take. Still waiting to hear anything back from them.

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Lon Perry in Vancouver, Washington

51 months ago

No comments

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penny in Powell, Tennessee

50 months ago

me in Louisville, Kentucky said: So--where is the sample test and is it the same for Charter?

I finished with six minutes left and passed.

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De@ches in Chicago, Illinois

48 months ago

I applied for a few CAE positions with Comcast in the Chicagoland area and was emailed an invitation to take the online assessment. I googled the assessment and came up with a few results that had me a bit uneasy...

To say the least, the assessment had NOTHING to do with math, it was simply a simulation of a call center and how you would respond. Very NTERESTING

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De@ches in Chicago, Illinois

48 months ago

There were also a series of character questions asked several times but worded differently in an attempt to see how valid your responses are. You can't study for this assessment, it requires time, a trained ear, knowing the company's policies and using it to assist your customers, and perhaps some experience in handling customer accounts.

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notinms in Southaven, Mississippi

41 months ago

Charles in Dundalk, Maryland said: I took the test on Monday. I received a email the next day stating that I passed the test. The questions were pretty difficult but,I was able to answer all the questions in the 3 mins they gave me. I don't remember no math questions on the test though, Maybe cause I was nervous. I have a inner view lined up for Friday. I'm looking forward to working for Comcast , given that my inner view runs smooth. The position I applied for was a Tech. Always tested well in school just never did any home work. My advice. Just stay focused on the question 1st, then find a way to solve the problem the shortest method possible. Kind of like speed reading. You can turn a sentence of words upside down & still know what it's pretty much saying by the verbs in the sentence. I have a G.E.D. and no college experience. Also been out of school for over 15 years. Good luck... Hope this little post can help at least one person.

Haha inner view

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Cammiiee in Hayward, California

38 months ago

Marcel Mercer in Portsmouth, Virginia said: has anyone passed the test i took it but didnt pass like 6 months ago what do i have to do to pass iam going to take it agian soon. Its funny i have 5 yrs in the field telephone and cable . Why do the have that test there letting all the good people get away. If someone can help me thanks.

I agree with you what does this test have to do with installing cable... NOTHING and I also failed it. The test was set up to fail in my opinion. I have installed cable for years and this test has nothing to do with the job itself.

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Malikah in Philadelphia, Pennsylvania

33 months ago

I just took the assessment test for Comcast, I studied all the comments posted in this forum first then I looked up some assessments on google and I just went for it. Wish me luck everyone, I really need a job...ASAP

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DTech in Cape Coral, Florida

27 months ago

Right before I took the assessment test for Comcast (I applied for the Sales Consultant position), I looked at this page; and thought to myself, maybe I am making the biggest mistake if these posts are complaining about the assessment test. I took the assessment test, Saturday morning, and it wasn't so bad after all. Personality questions, coding questions, and basic true or false. I passed the first time, and was schedule my first face to face interview.

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dtech in Cape Coral, Florida

27 months ago

mslittlebit in Pittsburgh, Pennsylvania said: I work for comcast , and the company is a waste! it's not even worth stressng yourself, to take the test, i hate working for this company!

trust me, you'll hate working for them too!!!!

you sound like every retail employee, I ever talked to.

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dtech in Cape Coral, Florida

27 months ago

Cammiiee in Hayward, California said: I agree with you what does this test have to do with installing cable... NOTHING and I also failed it. The test was set up to fail in my opinion. I have installed cable for years and this test has nothing to do with the job itself.

It depends on what position you applied for. I passed my assessment test the first, and it wasn't that bad, like these posts make it out to seem. Face it, in every job in any field you will need to take assessment tests. Every test I have taken, especially in retail, isn't that hard, and I am not a great test taker by any means of the word. If you know how to handle yourself, in stressful situation with customers, you're good to go.

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dtech in Cape Coral, Florida

27 months ago

Jo in Philadelphia, Pennsylvania said: I was under the impression once you finished the assessment you were told immediately if you passed. I took the assessment and didnt get any such message and assumed I didn't pass. I could be wrong. I thought I had read/heard that. If that's not the case I would be thrilled.

They will call you, to setup a one on one interview. I got my call last night, when I was closing at work. They left a voicemail, asking to schedule me for an interview.

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Keith in Denver, Colorado

26 months ago

dtech in Cape Coral, Florida said: It depends on what position you applied for. I passed my assessment test the first, and it wasn't that bad, like these posts make it out to seem. Face it, in every job in any field you will need to take assessment tests. Every test I have taken, especially in retail, isn't that hard, and I am not a great test taker by any means of the word. If you know how to handle yourself, in stressful situation with customers, you're good to go.

I am looking forward to the test.
Coming from a cabling background I can say that there are many people who can learn to perform the basic tasks necessary, I myself have trained many! But I will also say that several of those I worked with and some of those I trained, would not pass a personality test and would likely make small but irritating mistakes on any math test.
If their test keeps hot headed complainers from working there, it is sounding like a pretty good place to work for. If you can't accept failure, if you can't stay calm and thoughtful during stressful situations or when work is piled around your ears, if you can't communicate intelligently using whole sentences, proper grammar and etiquette, then you are not the best representative for most companies which require close customer interaction.

For those people I suggest working for a company that values getting stuff done over getting it done nicely.
Construction companies and smaller businesses are best suited to work around people who either will not or cannot adjust their personality and work habits to fit their employer's needs. Every job is a trade, you trade something of yourself and your time for benefits and financial compensation. Each person is free to determine how much of themselves they are willing to trade for employment.

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Mike in Dallas, Texas

26 months ago

WOW I just took this test and I have been doing cable in one form or another for 20 years and I have never seen anything like this. And to be honest NONE of it had a thing to do with cable television installation. Plus with the timer I didn't even get them all done, because I was looking at them trying to figure out the answer. Sooooooooo I figure that was a waste of an hour lol. We will see though. I worked for Comcast as a subcontractor years ago so I have a good idea of how they do stuff but obviously over time things have changed and I would need a refresher but that test was brutal. lol

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JT in Richmond, Texas

24 months ago

Mike in Dallas, Texas said: WOW I just took this test and I have been doing cable in one form or another for 20 years and I have never seen anything like this. And to be honest NONE of it had a thing to do with cable television installation . Plus with the timer I didn't even get them all done, because I was looking at them trying to figure out the answer. Sooooooooo I figure that was a waste of an hour lol. We will see though. I worked for Comcast as a subcontractor years ago so I have a good idea of how they do stuff but obviously over time things have changed and I would need a refresher but that test was brutal. lol

Their tech assessment is a joke to be honest. Had absolutely nothing to do with anything even related to the position applied for. I almost thought I was applying for a plumbing job at first... Had to double check it was a Comcast test.

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Nathan in Parrish, Florida

20 months ago

I applied for the job and so far so good. I did the application but still haven't received an automated email to take the assessment. Will keep Indeed posted!

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Comm Tech in Longmont, Colorado

19 months ago

marcelmercer in Portsmouth, Virginia said: has anyone passed the test i took it but didnt pass like 6 months ago what do i have to do to pass iam going to take it agian soon. Its funny i have 5 yrs in the field telephone and cable . Why do the have that test there letting all the good people get away. If someone can help me thanks.

I am a a current employee, I remember the test and honestly that test is geared for comm techs in Comcast. If you didn't pass the test you will most likely fail Comcast university. Cable math is an entire week long for example, learning how to calculate impedance. You must be able to calculate the forward the the return signals on multiple frequencies. For example if your high is 750MHz and your low is 54MHz then your rule of thumb for the high is 6db of loss per 100ft and the low is 2 db of loss per 100ft, and thats on the forward. Then you have your passive devices, a three way splitter for example has 3.5 db of loss. In the new digital world signal is very important the signal requirement is -8 to +10 however Comcast is -8 to +8 , not to mention that Comcast is a closed network and we have to constantly monitor ingress and egress. I know this doesn't help pass the test just hoping it helps explain the importance of the test.

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Nathan in Parrish, Florida

19 months ago

I've been updating this quite often through my experience with Comcast. This company is terrible to get into. I took the test which should have taken a few hours but almost took them a day to send it to me. After the test I was scheduled an interview. Got cancelled. Had to wait another week. Again, got cancelled. Very unreliable.

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Helen in Minneapolis, Minnesota

18 months ago

My Comcast test didn't have any math questions. The questions were about finding the details in simple requests: "Customer A cannot withdraw from account B because of rule C. True or false. The rest of the test were those cockmamie, idiotic personality questions: "I am aggressive" Agree, Agree a Little Bit, Agree a Tiny Little Bit, Disagree a Wee Little Bit, Disagree Strongly. It seemed like hundreds of questions like that, until my eyes crossed. "I m a leader," and "I stand alone at parties and watch the clam dip turn black." The interviewer said, and I quote, "I would like to hire you today!" The test fouled me up.

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T.Summers in Hyannis, Massachusetts

11 months ago

I just took the test and it was outrageously hard. I was applying for the Comcast Communications Technician. I would love to work for Comcast and I am eager to learn everything I don't already know. I'm a bit upset that they would deny people simply due to a test, which in my opinion, had many questions which would not pertain to the job itself in practice.
If anyone from Comcast recruitment is monitoring this, I sincerely hope I do not have to wait 6 months to reapply...

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comcat in Pompano Beach, Florida

11 months ago

DTech in Cape Coral, Florida said: Right before I took the assessment test for Comcast (I applied for the Sales Consultant position), I looked at this page; and thought to myself, maybe I am making the biggest mistake if these posts are complaining about the assessment test. I took the assessment test, Saturday morning, and it wasn't so bad after all. Personality questions, coding questions, and basic true or false. I passed the first time, and was schedule my first face to face interview.

how long did it take for them to call you back for the one on one interview after you passed the test??

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Markersable in Riverton, New Jersey

11 months ago

Hey, guys! I know most of you are saying that you have to take this "assessment test" for tech positions, but does this test apply for EVERY Comcast position?! Some of you are saying that you don't have to take a math test and some of you are saying that you do. All of you guys had to take a personality test, but....What about "administrative" positions? I'm literally applying as an administrative assistant and I also applied as "Assistant 2" in Administrative Services department. What type of test do you take for that?

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Junior Edme in Boynton Beach, Florida

10 months ago

I was just invited to take an assessment. It said I would need 62 minutes to complete. It was a total of 36 questions and it took me about 45 minutes to complete. There was no math, no true/false. Just a bunch of what would your previous manager say about you? and Strongly disagree to strongly agree questions. I don't get how I failed. How do you pass this? This seems different from what many of the posters are saying was on their assessment....I don't get it, any one that can give input/help, let me know!!

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AtExit8 in City, New Jersey

10 months ago

Junior Edme in Boynton Beach, Florida said: I was just invited to take an assessment. It said I would need 62 minutes to complete. It was a total of 36 questions and it took me about 45 minutes to complete. There was no math, no true/false. Just a bunch of what would your previous manager say about you? and Strongly disagree to strongly agree questions. I don't get how I failed. How do you pass this? This seems different from what many of the posters are saying was on their assessment....I don't get it, any one that can give input/help, let me know!!

That sounds like so psychological tests that retail stores use.
CVS, Staples, Target
I just applied for a job at a Kohl's store that is opening near me.
All of them were the type of questions you described.
I couldn't figure what the right answers were for some of the questions.
Oh, well.

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Markersable in Willingboro, New Jersey

10 months ago

Junior Edme in Boynton Beach, Florida said: I was just invited to take an assessment. It said I would need 62 minutes to complete. It was a total of 36 questions and it took me about 45 minutes to complete. There was no math, no true/false. Just a bunch of what would your previous manager say about you? and Strongly disagree to strongly agree questions. I don't get how I failed. How do you pass this? This seems different from what many of the posters are saying was on their assessment....I don't get it, any one that can give input/help, let me know!!

There is no "right" or "wrong" answer. This test is just to understand how you would react in certain situations that will probably occur on the job and to just understand who you are. Answer the questions from the perspective of a responsible employee concerned with customer care. Answer the questions how you THINK they would want them answered.

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morpheous in Stamford, Connecticut

8 months ago

Communication Technician 1, Installation & Service applicant.

Today i just received a voice mail message that i passed the assessment! now this comes after a huge snafu on Comcast's part.

During the voice mail message, the Talent Acquisition lady told me they had an issue with a batch of assessments and as a result, they didn't receive my assessment!

I was told i had to do it over again! luckily the link she emailed to me didn't work! i emailed her back and told her as such and she didn't even get that message.

So she left me another message,

"I’m still waiting for answers on why your assessment results haven’t gone through. I can’t move you forward without knowing if you passed or not. I sent out another email yesterday. As soon as I hear back…. I’ll let you know…"

I was petrified with fear of having to take that test over again. it was mind wrecking the 1st time, think about having to do it over via no fault of your own!

Any who, to my BIG surprised i passed. i so thought i was going to fail...i really mean it! I already was looking for other jobs.

I actually have an interview with a hiring manager at a amusement park. The guy needs a video game repair man. I'll go to the interview anyway as i don't want to be rude and blow him off. But i can't pass up a gig like Comcast with full health,dental, vacation time, 401K package!

Tuesday is the big day. I used to work for Optimum cablevision as a field service tech, so i know I'll ace the interview.

The assessement was a lot of questions about what would you do in this or that scenario. Also how mechanisms work and which way gears turn depending on the direction the belt moves and which way a ceiling fan turns to blow air downwards. really weird questions.

the last bit was these long questions that you know you won't finish. They were like 20 with 5 minutes left and they were long paragraphs.

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Junior Edme in Boynton Beach, Florida

8 months ago

I don't get it. I tried the assessment again, took practice assessments from CEB online first, tried to "study" since I've seen people post that ( I don't know how you study for a personality test), and still failed. Then when I asked the recruiter how can I find out about my assessment and how to improve, etc. she just ignores me. I DON'T GET IT! How do you pass/fail a personality test. It was for Dispatcher and CommTech positions I applied for. Someone please help!!! How do you pass this thing?!?! People say lie and answer with what you think they want to hear and great customer service and attention to the customer...I did all that and still!! I don't get it! Any help is appreciated!

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Junior Edme in Boynton Beach, Florida

8 months ago

Markersable in Willingboro, New Jersey said: There is no "right" or "wrong" answer. This test is just to understand how you would react in certain situations that will probably occur on the job and to just understand who you are. Answer the questions from the perspective of a responsible employee concerned with customer care. Answer the questions how you THINK they would want them answered.

I re-tried the assessment, answered the questions how I THINK they would want them answered, paying attention to customer service and how to deal with the client, blah blah....still did not pass. I don't know what to do! I answered one way before and failed, answered another way this time and failed. WHAT ANSWERS ARE YOU GIVING THOSE OF YOU THAT PASSED????? Because I am at a complete loss. I've been referred by 3 employees and everything is great and they love my resume until the assessment comes along. Then I don't pass and can never find out why not or what I can do to improve...then I'm just ignored. I don't want to give up though for the sake of my family! Someone please help!

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morpheous in Stamford, Connecticut

8 months ago

Junior Edme in Boynton Beach, Florida said: I re-tried the assessment, answered the questions how I THINK they would want them answered, paying attention to customer service and how to deal with the client, blah blah....still did not pass. I don't know what to do! I answered one way before and failed, answered another way this time and failed. WHAT ANSWERS ARE YOU GIVING THOSE OF YOU THAT PASSED????? Because I am at a complete loss. I've been referred by 3 employees and everything is great and they love my resume until the assessment comes along. Then I don't pass and can never find out why not or what I can do to improve...then I'm just ignored. I don't want to give up though for the sake of my family! Someone please help!

Here's the thing with these assessment tests....

There really isn't anyone that can help you in the way in which you're asking. and that is because people actually don't remember or even know which questions they got wrong or right. The only thing i was told over a voice mail that i passed.

people don't remember test questions and answers. unless a person has a photographic memory, they will forget everything they saw within seconds after they saw it.

When a person is performing a assessment, they never say to themselves..wait, let me remember all of these questions so i can help other people that may want to know what type of questions are being asked.

Its VERY nerve racking taking these tests. everyone knows a job is on the line if they fail the test! The last thing anyone taking these tests are thinking about is trying to remember every aspect of the test after they took it.

the only thing a person wants to know is if they passed or failed. once they learned they have passed, its even further a forgone conclusion that they won't remember anything.

So in ending, nobody can tell you anything that will help your chances at taking the test.

I thought i failed but actually passed. I was surprised.

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