Quicken Loans / Rock Financial Salaries, Bonuses and Benefits.

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What are the average starting salaries, bonuses, benefits and travel requirements like at Quicken Loans / Rock Financial?

What do you like best about working at Quicken Loans / Rock Financial? Are there any great perks or special treats for employees?


Frank Doe in Flint, MI, Michigan

68 months ago

I am a former banker, so I can talk about that position. Starting salary for a banker is $9/hour, and everything is incentivized so they can squeeze as much work out of you as possible. There is no overtime, instead they pay "half-time" which means they found a loophole to pay you very little after you reach 40 hours a week. You will work 60+ hours per week, weekends included here. They pay you for tests,(so they have a higher pass rate) and then for production when you start the sales portion. The actual banker position when you get there is $10/hour plus whatever you produce, and production is tiered of course so that you are constantly working harder and harder. They pay you a set dollar amount based on # of loans, not on volume. So a $20,000 loan is the same pay as a $850,000 loan. The result based on # of loans, is a paycheck that is much less than if you did the same production at any other company that does mortgages. They also change the commission schedule every month or so as an indirect way of capping commissions. Commission caps should cause every salesperson to run, with hands over your head out of the door, so they don't call them commission caps. They just change the commission plan if they think people are making too much money - despite becoming better at the job, despite production levels, despite (comparatively for the industry) being paid less than other companies. Benefits include trifle items like color on the walls, popcorn machines, slushies, etc... This is so they can seem "cool" and perhaps justify their control over individuals lives (60 hours/week etc...), and low (compared with industry) pay. No travel requirements, everything is done on the telephone. They have various contests where you can win prizes, etc.. however the point is to again, squeeze out more work. The point of their trinket benefits is so they can maintain their place on the "best places to work list".


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