Help Desk Technical Support Jobs Forum

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Current Discussions (13) - Start a Discussion


Updated 29 days ago

Entry Level Help Desk - 3 Replies

Same here, hardik_vina, even with prior hands-on experience in troubleshooting software and hardware-related issues doesn't mean jack to most hiring...

Trying to Help in Detroit, Michigan

Updated 27 months ago

Forgot to fill out a cover letter - 1 Reply

I applied for a job and sent my resume to a company in a city I don't currently live in, I should have included a cover letter explaining the...

ChillyChills in Ventura, California

Updated 27 months ago

Insight Global Inc in Boston are they legit? - 4 Replies

These guys are offering me a help desk support job working from home. $14 per hour, a little low but it is from home. It appears to be a legit...

lauren in Atlanta, Georgia

Updated 94 months ago

Interview Preparation - 6 Replies

Do you have any tips to help prepare for an upcoming help desk technical support interview? Are there common interview questions that come up again...

llecc in Chesapeake, Virginia

Support Tech Level 1//HELP me...

Hi. I have a prescreen for the following position. What can I tell them that will WOW them? I have a B.S. in IT/Multimedia and Visual Communications...


Updated 104 months ago

Starting out... - 1 Reply

How did you get your start doing help desk technical support work, and what career moves did you make to get to your current position? Do you need a...

screnwarrior in Mc Minnville, Tennessee

Updated 113 months ago

helpdesk technician Support - 1 Reply

Where is the helpdesk technician position going to in the near future? Is there a chance that it will come back to the U.S.?

frankbuddenbrock in Los Angeles, California


There has just been a new job listing for technical support at

Seth Seidler in Melville, New York

Updated 127 months ago

Show me the money... - 1 Reply

What are typical help desk technical support salaries? Do some companies pay a lot more for this position than others? What does a top earner make...


Boom or bust?

Are jobs in this industry on the rise? Are there any sub-sectors that are growing? Where are the jobs? Which places have the most help desk...


The best part is...

What do you enjoy most about help desk technical support work? What do you dislike the most? Is it challenging? Are there many opportunities to...


To be the best...

What are the top 3 traits or skills every help desk technical support must have to excel? Can you suggest any tips or insights to develop your help...


Getting ahead...

What is the best training for becoming a hirable help desk technical support? What types of ongoing training or certifications are necessary to be an...

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