How To Cancel Your Smart Sourcing Subscription

1. Click or tap Subscriptions from the menu in the top-right corner.
2. Choose the subscription you want to cancel.
3. Select Cancel subscription.
4. Click or tap No thanks, continue canceling.

Your plan will stay active until your next bill or end date. If you have a yearly plan, you will still get monthly contacts until the plan ends.

Question: Can I move contacts if I have a professional plan?

Answer: Yes, the account admin can move contacts to a different professional plan or a shared contact group.

Question: Can I unassign a job from my Sourcing Assistant?

Answer: Yes. To remove a job assignment:

1. Go to your Smart Sourcing dashboard and select View all Assistant jobs.
2. On the job you want to remove, click the three-dot menu.
3. Select Remove assignment. Your Assistant will stop working on that job. If you reassign it later, your previous settings will be saved.

Can I cancel my subscription if I change my mind?

Answer: Yes. For instructions on pausing or canceling your Smart Sourcing subscription, check the information above.

If you're on a Smart Sourcing Enterprise license, your plan is managed through a contract with Indeed. These plans work a little differently from self-serve plans.

Cancelling

You can't cancel a Smart Sourcing Enterprise license through the product.

Contract term

Your plan stays active for the full length of your agreements.

Contacts and billing

You'll continue to receive contacts and be billed based on the terms in your contract.

If you have questions or need support, please contact your Indeed account team.