Help Center for
TopicsGuidesWebinarsContact

Manage Message Templates

Message templates are a great tool for contacting many candidates with the same information. You can use them to:

  • Invite candidates to a phone screening or interview
  • Send rejection letters

Who can edit messaging templates

  • Users with access to Messaging can:
    • Create message templates
    • Edit or delete templates
  • Linked users can:
    • Use shared templates

How to manage messaging templates

  1. Select Messages in the upper-right corner of your account. Unread messages are marked with a red dot.
  2. Select a message with a candidate.
  3. Open the MessageTemplates menu. It's the middle button under the text box.
  4. Choose Create new template or select edit or delete next to an existing template.
  5. Click the check box if you want other users to be able to use this template.
  6. Save Changes.

You can save up to 100 message templates on your account for linked users to use while messaging.

Was this article helpful?

More in this topic

How To View and Sort Job ApplicantsSet up automated communications in Smart ScreeningSmart Screening’s Candidate Summary and ScoreAbout Indeed Hiring EventsTroubleshooting Issues With Indeed's Interview Platform
Still need help?Send us a message and our team will follow up.
Submit a request
Manage Message Templates | Indeed Help Center