Recognizing Phishing Scams
Scammers may pose as Indeed to trick you into sharing personal information. This could be your password or a two-factor authentication (2FA) code. They use this information to access your account and sensitive data. This tactic is called phishing.
Recognizing phishing tactics is the best way to protect yourself and your account. In this article, we'll share a few common scams. We'll also explain how to keep your account safe, and what to do if you suspect a phishing scam.
Common phishing tactics
Copied logos and design
- Scammers copy Indeed's logo, colors, and email format to make their messages seem real.
- A recognizable Indeed logo doesn't always mean the email came from Indeed.
Urgent or threatening messages
- Scammers create pressure by demanding immediate action.
- They may threaten to suspend your account or delete your data if you don't respond fast.
- Example: "We'll disable your account in 24 hours unless you verify your information now."
Suspicious links
- Phishing emails often include links that lead to fake websites or mobile app stores.
- They're designed to steal your sign-in information or install malware on your device.
How to check a link
- Hover over the link without clicking to see where it leads.
- Check for misspelled domains like "Lndeed.com" or "ind33d.com" instead of "indeed.com.”
- Don't click if the link doesn't go to an indeed.com domain.
Fake email addresses
Scammers use email addresses that look like Indeed's official domains with slight variations.
Official Indeed domains
- @indeed.com
- @indeedemail.com
Fake domains
- @ihdeedemployer.com
- @Indeed.com (with a lowercase "L")
- Any other variation
Requests for personal information
Scammers may ask for your information through:
- Web forms or surveys
- Email replies
- Text messages (also called "smishing")
What Indeed will never ask for
- Your password outside of the official sign-in page on indeed.com
- Your 2FA code
- Downloads of software to access your account
Protecting your account
Enable two-factor authentication (2FA)
- 2FA adds an extra layer of security to your account.
- Learn more about 2FA and how to set it up.
Use strong, unique passwords
Create a password that:
- Is at least 8 characters long
- Includes a mix of letters, numbers, and symbols
- Is different from the passwords you use on other sites
Review your account often
Check your account activity for any suspicious behavior, such as:
- Jobs you didn't post
- Messages you didn't send
- Applications you didn't submit
- Changes to your profile you didn't make
What to do if you suspect phishing
If you receive a suspicious email or text
- Don't click any links or download any attachments.
- Don't reply to the message.
- Mark it as spam.
- Delete it immediately.
If you think your account was compromised
- Change your password immediately by signing in to your Indeed account.
- Enable 2FA if you haven't already.
- Contact our support team right away.
Learn more in our article Think You Were Hacked? Here's What to Do.
Report suspicious activity
Help protect the Indeed community by reporting phishing attempts and suspicious activity. Contact our support team if you:
- Notice unauthorized activity on your account
- Encounter a fake Indeed website or job posting
- Have questions about whether a communication is legitimate