Account Verification and Disabled Account Appeals
Indeed reviews employer accounts to protect job seekers and promote platform safety. This article explains how to verify your employer account. We'll also explain how you can appeal a disabled account.
The verification or appeal options available to you may vary. These options are based on your location and account status.
Account verification
You may get a banner or prompt in your employer account asking you to verify your account. Click or tap the banner or follow the prompt to choose a verification method.
Verification methods
Work email
- Receive a one-time code at your company email address.
- Your email must match your company website.
- Example: yourname@yourcompany.com
Third-party verification services
- Use secure third-party identity verification services ID.me or Persona.
- Visit their website directly for more information.
- This option is not available in IL, TX, or WA.
Document upload
Upload a business document for verification. We accept one of the following:
- Utility bill. For example, an invoice for broadband, electricity, or water.
- Government-issued certificate. For example, a business license or articles of incorporation.
- Tax permit or license. For example, a sales tax license.
- Insurance document. For example, a company liability insurance.
- Industry-specific license. For example, a health inspection or a real estate broker license.
- Lease or franchise agreement
- Bank agreement
What happens next
- Most requests are processed quickly.
- In some cases, additional review may be required. Our team will follow up by email with the next steps.
Disabled account appeals
If your account has been disabled, you can submit an appeal from the Appeal Rejection page. Sign in and choose a verification method to support your appeal.
Verification methods
Third-party verification services (fastest option)
- Use third-party services ID.me or Persona to verify your identity.
- You'll need a government-issued photo ID.
- ID.me and Persona are not available in IL, TX, or WA.
- Review the ID.me and Persona privacy policies for more information.
Work email
- Receive a one-time code at your company email address.
- Your email must match your company website.
- Example: yourname@yourcompany.com
Request a call
- This option is available from Monday to Friday, 8:00 a.m. - 10:00 p.m. ET.
- Excluding federal holidays
- How it works:
- Provide your phone number.
- A member of our team will contact you at the number provided.
- Calls may come from 512-882-8784.
- This number doesn't accept incoming calls.
Document upload
We accept one of the following:
- Utility bill. For example, an invoice for broadband, electricity, or water.
- Government-issued certificate. For example, a business license or articles of incorporation.
- Tax permit or license. For example, a sales tax license.
- Insurance document. For example, a company liability insurance.
- Industry-specific license. For example, a health inspection or a real estate broker license.
- Lease or franchise agreement
- Bank agreement
We don't accept:
- Public documents
- Employer Identification Number (EIN) tax documents
- ACORD certificates of insurance
What to expect after submitting your appeal
Our team will review your appeal and follow up by email.
If your appeal is approved
Your account may be reactivated.
If your appeal is not approved
- You may receive an email from employer-appeals@indeed.com.
- We'll include more information or next steps.
FAQs
Question: Can I post jobs while waiting for verification?
Answer: No. You can create job postings, but they won't go live until your account is verified.
Question: Can I appeal if my verification is denied?
Answer: Yes. Visit the Appeal Rejection page and submit an appeal form with extra documents. If you're located in the US, you may also request a call.
Question: Can I add team members after I'm verified?
Answer: Yes. The account administrator can add users without separate verification.