Email Issues: Basic Troubleshooting

Are you having trouble signing in, receiving messages from employers, or facing other issues? We've collected a few basic email troubleshooting tips to help you resolve these problems.

Problem: Apple's Hide My Email is causing issues.

Solution

Change your email address in your Account settings.
Try a different email address.
Sign in using the same method you used to create your account.

Important: You can find other troubleshooting methods in Fixing Hide My Email: Signing In, Applying, and Getting Messages.

Problem: Indeed's emails are marked as spam or junk.

Solution

Check your spam and blocked senders. You may have to unblock Indeed. Here are the instructions for some common email providers:

Problem: I may have more than one account.

Solution

Close the duplicate account. We aren't able to merge two or more active accounts.

Problem: I can't verify my account.

Solution

You'll get a pop-up reminder to confirm your email address. Click or tap Confirm in the email we delivered to your inbox.

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