How to Hire a Credit Controller

Does your growing business need a Credit Controller? A Credit Controller manages customer accounts to make sure that customer satisfaction is high.

Here are some tips to help you find great Credit Controller candidates and make the right hire for your business.

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Credit Controller search for Jobs on Indeed*


job seekers clicked on credit controller jobs


resumes from job seekers with banking & finance experience on Indeed


of clicks came from mobile devices

Salary Information

  • Common wage in US: $23.58 hourly
  • Typical wages range from $7.00$71.50 hourly
  • Find more information on Indeed Salary

*Indeed data (US) – Jan 2019

Why hire a Credit Controller?

A dependable Credit Controller maintains the company’s debtor accounts to make sure that the outstanding debts are paid within the laid down timelines.

• Develop and implement policies to ensure timely payments and maintain customer retention
• Manage and monitor debtor balances to minimize unpaid debts and maintain a healthy cash flow
• Liaison with sales team and customers to manage debtors

Skills to look for in a great Credit Controller

It is important to thoroughly vet all candidates and review their skills and qualifications needed for a Credit Controller before making the selection of the suitable candidate.

• Bachelor’s degree in accounts, finance, maths or related fields
• Relevant and proven experience as Credit Controller for more than 5+ years
• Good experience of data entry and credit software’s
• Proven experience of making successful credit decisions
• Excellent analytical skills with attention to detail
• Proven interpersonal and communication skills to deal with customers

Writing a Credit Controller job description

Writing an effective job description includes a list of job responsibilities, duties and necessary skills to find suitable Credit Controller candidates.

Consider including keywords that job seekers are using to search for Credit Controller jobs, such as:

• Credit Analyst
• Credit Risk Officer
• Commercial Credit Controller

Interviewing Credit Controller candidates

To interview candidates for Credit Controller, the knowledge and skills of potential candidates have to be identified and then compared.

• Proficiency in making Credit decisions
• Knowledge and experience of company financials including how to streamline cash flows
• How they’ve excelled at controlling credit, ensuring good debt control to ensure steady cash flow for the company.

See our list of interview questions for more examples.

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