How to Hire a Medical Office Assistant

Why hire a Medical Office Assistant?

The key responsibility of the Medical Office Assistant is to ensure that all administrative work in the hospitals or other medical facilities is taken care off. They also provide smooth hand holding of patient and doctors with hospital rules and regulations.

• Schedule appointments for patients with different doctors based on mutual availability
• Checks all previous medical records and reports of the patients and take the interview to prepare case history
• Follow hospital admission procedures for cash and insurance patients and update patient’s’ medical record in the system

Skills to look for in a great Medical Office Assistant

Experienced Medical Office Assistants are adept to multitask such as performing administrative work, schedule appointments, manage communication channel of the hospital or clinic and much more.

• Relevant Degree in Medical Assistance or High School Diploma
• Over 2 years of work experience in a similar role
• Strong knowledge of office management systems and operating back-end software
• The natural flair of helping and serving the customers by adopting a strong service orientation
• Excellent verbal and written communication skill
• Exceptional planning, prioritizing and multitasking

Writing a Medical Office Assistant job description

A thoughtful description can help find qualified Medical Office Assistant candidates. A Medical Office Assistant job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Medical Office Assistant jobs, such as:

• Medical Office Assistant
• Medical Office Assistant (Part-Time)
• Medical Receptionist

Interviewing Medical Office Assistant candidates

To hire a dynamic and intelligent individual as Medical Office Assistant, the interview process should be focused on testing the candidates’ depth of understanding and experience of medical administrative work along with customer service skills.

• Procedures followed while interviewing patients and record medical history
• Examples of customer service orientation
• How have they handled the multi-tasking role in the previous assignments

See our list of interview questions for more examples.