How to Hire a Medical Office Manager

Why hire a Medical Office Manager?

The primary responsibility of the Medical Office Manager is to oversee all administrative work under supervisory level and tie all loose ends. They ensure uninterrupted patient service and excellent customer experience in the hospital.

• Supervise all office and administrative staffs and coach them for desired performance
• Prepare administrative budget of the hospital, ensure all the expenses fall within the budget and develop and implement administrative policies and procedures
• Coordinate with the doctors, nurses and patients to handle any maintenance issues and provide seamless service

Skills to look for in a great Medical Office Manager

Efficient Medical Office Managers are qualified to handle all administrative responsibilities within the hospital or clinic and ensure smooth workflow.

• Bachelor’s Degree in healthcare or hospitality administration or any related field
• Rich experience in working as a Medical Office Manager or in similar roles
• Strong knowledge of administrative, data processing and finance
• Effective communication skill and strong customer orientation
• Excellent time manager and multitasker
• Working knowledge of medical terminology to help resolve any emergency

Writing a Medical Office Manager job description

A thoughtful description can help find qualified Medical Office Manager candidates. A Medical Office Manager job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Medical Office Manager jobs, such as:

• Medical Office Manager
• Medical Office Manager (Part-Time)
• Medical Office Manager ( 5+ Years’ Experience )

Interviewing Medical Office Manager candidates

To hire a competent Medical Office Manager, the hiring process should be targeted at testing the candidate’s presence of mind and administrative acumen to resolve any emergencies. The candidate should also be tested based on relevant skill set and experience.

• Examples of good performance in high-pressure scenario
• Examples of team building and leadership
• Some instances where they have gone out of the way to serve for the benefit of the customers

See our list of interview questions for more examples.