How to Hire a Program Assistant

Why hire a Program Assistant?

An efficient Program Assistant helps in streamlining the business operations of the company. They strive to utilize all resources and make them work together to result in smooth functioning of company processes.

• Responsible for supporting administrative and front office staff in all administrative duties
• Communicate all client concerns to program manager and other senior staff
• Analyse and submit necessary documents to care staff, physicians, family members as needed

Skills to look for in a great Program Assistant

Program Assistants are indispensable members of a care program. It is crucial to note which qualifications and skills are vital for hiring a suitable Program Assistant.

• High school diploma or GED needed
• Above one-year experience in an administrative or clerical role
• Proficiency in computer typing and MS Office
• Good written and verbal communication skills
• Excellent team player with good organization and problem-solving skills
• Good time management and work prioritization skills

Writing a Program Assistant job description

A thoughtful description is important to finding qualified Program Assistant candidates. A Program Assistant job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Program Assistant jobs, such as:

• Program Assistant (CTS experience required)
• Program Assistant (Part-Time)
• Program Support Assistant

Interviewing Program Assistant candidates

To hire a suitable Program Assistant, take the time to vet candidates and asking detailed interview questions to understand their knowledge and skills.

• Coordinate with program staff, care team and family members to make sure everyone has the right information as needed
• Maintain and record data in software and bring any issues to the notice of the program manager
• How they’ve contributed to achieving smooth program operations by efficiently collaborating with all team members, family and care staff

See our list of interview questions for more examples.