How to Hire a Retail Associate

Does your growing business need a Retail Associate? Retail Associates are the first line of your customer service team in a store setting.

Here are some tips to help you find great Retail Associate candidates and make the right hire for your business.

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Retail Associates search for Jobs on Indeed*

4,469,507

job seekers clicked on retail associate jobs

3,853,808

resumes from job seekers with retail experience on Indeed

136,512

retail associate jobs that received clicks

Salary Information

  • Common wage in US: $11.39 hourly
  • Typical wages range from $7.25$22.55 hourly
  • Find more information on Indeed Salary
Common
$7.25
$22.55

*Indeed data (US) – Jan 2019

Why hire a Retail Associate?

The need for new staff can affect both your existing team and your bottom line. A great Retail Associate hire can help your business:

• Greet customers and help them assess available products
• Complete purchases at cashier stand
• Upsell when appropriate and ensure every customer leaves satisfied

Skills to look for in a great Retail Associate

A great Retail Associate candidate will have the following skills and attributes as well as work experience that reflects:

• Previous sales experience helpful
• Basic math – addition, subtraction, percentages
• Ability to become a product expert
• Attention to detail
• Approachable, friendly energy
• Can work a flexible schedule

Writing a Retail Associate job description

A thoughtful description is important to finding qualified Retail Associate candidates. A Retail Associate job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for Retail Associate jobs, such as:

• Retail Associate
• Retail Sales Associate
• Sales Associate

Interviewing Retail Associate candidates

Strong candidates for Retail Associate positions will be confident answering questions regarding:

• Situations where there is potential to upsell
• Comprehensive knowledge of the store’s product
• Previous customer service experience

See our list of interview questions for more examples.

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