How to Hire a Service Manager

Does your growing business need a service manager? Service Managers can help your company increase sales and customer retention.

Here are some tips to help you find great service manager candidates and make the right hire for your business.

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Service Managers search for Jobs on Indeed*

300,503

job seekers clicked on service manager jobs

60,282

resumes from job seekers with service manager experience on Indeed

6,169

service manager jobs that received clicks

Salary Information

  • Common wage in US: $18.01 hourly
  • Typical wages range from $7.50$75.00 hourly
  • Find more information on Indeed Salary
Common
$7.50
$75.00

*Indeed data (US) – Jan 2019

Why hire a Service Manager?

The need for new staff can affect both your existing team and your bottom line. A great service manager hire can help your business by ensuring that a customer’s car is completed on time and does not cost too much. This will increase customer satisfaction and lead to increased sales over time.

• Better productivity
• Increased customer retention
• Increased customer satisfaction

Skills to look for in a great Service Manager

A great service manager candidate will have the following skills and attributes as well as work experience that reflects:

• Manage schedules
• Basic math skills
• Software skills to manage the shop
• Communication skills to work with all parties
• Patience to manage everything
• Positive Attitude

Writing a Service Manager job description

A thoughtful description is important to finding qualified service manager candidates. A service manager job description includes a compelling summary of the role, detailed list of duties and responsibilities, and the required and preferred skills for the position.

Consider including keywords that job seekers are using to search for service manager jobs, such as:

• Customer Service Manager
• Assistant Manager
• Manager

Interviewing Service Manager candidates

Strong candidates for service manager positions will be confident answering questions regarding:

• How do you run an auto shop?
• Manage customer expectations
• Manage workflows of shop

See our list of interview questions for more examples.

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