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5 Assistant Administrator Interview Questions and Answers

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Q:

Can you tell me about the role an assistant administrator serves in an office? 

A:

An assistant administrator role goes beyond filing paperwork and answering the phones. This position is an important part of the company. Your candidate should understand how an administrator is vital to a functioning office. The administrator is the building block of the organization, and the candidate should demonstrate this importance in the answer. Your candidate should strive to make the office work more efficiently under their command.

  • Candidate should have a passion for the job
  • Understand that teamwork is important
  • Their role makes the entire office function better
Example:

"The assistant administrator role is important to every company. A good administrator helps everyone's lives function more smoothly and provides access to important data and resources."

Q:

How do you keep sensitive information about customers and employees secured?

A:

An assistant administrator is responsible for handling a lot of personal data, executive schedules, and employee records. Your candidate should know the value of this data and take steps to make sure it is secured at all times. The candidate also needs to know what type of information and data should be protected, and to what level. There should be some familiarity with ways to safeguard data and eliminate security breaches.

  • Candidate should maintain confidence in delicate situations
  • Must know how to secure data
  • Knows what information needs to be secured
Example:

"I always maintain the strictest security precautions for my files and computer. I make sure all my files are stored and locked in a drawer."

Q:

in your opinion, what is the most challenging part of an assistant administrator's job?

A:

Every job can be difficult. An assistant administrator position can have its moments of frustration. Your candidate should be able to recognize points that may cause problems for them and shortcomings they may need to work on. They should not be hesitant to answer the question. The important part is that the candidate understands these pain points. Your candidate should have a willingness to find ways and solutions to improve their performance in the office.

  • The candidate can recognize what is difficult for them
  • Manages adversity in all conditions
  • Willingness to work on office issues
Example:

"There are times when I can be a little overwhelmed at my desk. I often will take a deep breath and prioritize my work."

Q:

How do you deal with someone in the office with a difficult personality?

A:

An office is filled with many workers that have different opinions and personalities. It can be challenging but necessary to work with some difficult people. Your candidate should demonstrate that they can maintain a professional relationship with everyone in the office even if there are personality conflicts present. This position requires someone who can properly manage interpersonal issues. The main focus of the question should let you know the candidate puts the needs of the business first.

  • Candidate can overcome personal differences
  • Has the right social skills for conflict resolution
  • Focused on business or project completion rather than on conflicts
Example:

"I usually get along with everyone in the office. When I work with a difficult person, I focus on the business end of my job."

Q:

What do you enjoy about working as an assistant administrator?

A:

With this question, you want to find out what the candidate enjoys about the position. This is the perfect time for the candidate to explain their strengths on the job. You want to find someone who is personable with all of the staff. The candidate should be willing to go that extra mile for the other employees. The main purpose of the position is making the daily operations of the office run smoothly throughout the day.

  • Explains the most rewarding parts of the job
  • Can recognize their own strengths
  • Has a willingness to improve their performance
Example:

"I love that this position is the center of a fast-paced office environment. I find it rewarding to help others on a daily basis."

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