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Baker Interview Questions

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  1. What previous work or study experience do you have as a baker? See answer
  2. What are your favorite techniques you use daily as a baker? See answer
  3. Tell me how you organize, plan and prioritize your work in the baking profession? See answer
  4. Provide an effective method you have used to ensure that equipment meets health and safety regulations and is properly maintained. See answer
  5. Provide an example when you had to demonstrate leadership skills in the bakery where you worked. See answer
  6. Bakers create a variety of baked goods on a daily basis and are likely to experience a few missteps every once in a while. The way they approach those missteps is important to maintaining quality and customer satisfaction. This question allows interviewers to determine a candidate’s ethical code and whether they would serve below par items to customers.
  7. How would you describe your teamwork skills as a baker? Can you provide me with an example that illustrates your teamwork skills?
  8. What do you do to maintain up-to-date knowledge of baking trends?
  9. Why should we hire you over another qualified baker to work at our bakery?
  10. Can you tell me about one or more of your favorite baked goods to make, as well as a few of your least favorite baked goods to make?
  11. Do you have experience using a POS system to process customer payments in a bakery? Can you provide me with an example?
  12. Have you ever received constructive feedback from a customer? How did you react?
  13. Can you tell me what the difference is between puff pastry and choux pastry and how you would use them in your baking?
  14. Can you tell me what the problem usually is when you don’t get a good rise on your bread?
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6 Baker Interview Questions and Answers

Q:

What previous work or study experience do you have as a baker?

A:

The question should give you a complete picture of the candidate’s work and study experience as a baker. A candidate with real restaurant/bakery experience is preferential to one with only a degree. If the candidate has apprenticed under a baker, this can be useful information to have. Also, knowing if the bakery he/she worked at was slow or busy can help determine if the candidate is right for the job.

What to look for in an answer:

  • Experience in a bakery or restaurant.
  • Holds a degree/certification in baking.
  • Experience with a bakery the size of your own.

Example:

“I attended college and received my degree in baking and kitchen management. I then moved to Florida and trained under baking masters at Disney World.”

Q:

What are your favorite techniques you use daily as a baker?

A:

This question gives you insight into the level of expertise your baker has. Notice how specific the candidate is with regards to techniques, the quality of loaves of bread and so on. Pay attention to what kind of equipment and/or appliances the baker prefers or if how he/she handles dough is problematic. Also, note how the candidate solved a problem when something specific at the bakery went wrong.

What to look for in an answer:

  • Gives concrete examples of baking techniques.
  • Cites specific equipment/appliance preferences.
  • Demonstrates an ability to solve problems.

Example:

“I excel in the area of proofing bread for baking and have my preferred set of kitchen tools. I’ve tried just about everything out there.”

Q:

Tell me how you organize, plan and prioritize your work in the baking profession?

A:

This question demonstrates the candidate’s organizational skills. Can the candidate recount his or her daily schedule in a methodical, organized way? Can he or she stay ahead of the orders without consistently falling behind? Is the quality consistent whether the orders are many or few? The most organized bakers will list off their methods easily and fluidly. Weaker bakers may stumble and make things up to get past this question.

What to look for in an answer:

  • Efficient organization, planning and prioritizing methods.
  • Integrates strategies into baking workflow.
  • Understands a need to combine quality and quantity.

Example:

“I start my day by writing a list of things that need to be accomplished. I then group tasks by difficulty and begin my work.”

Q:

Provide an effective method you have used to ensure that equipment meets health and safety regulations and is properly maintained.

A:

A good candidate utilizes the health and safety regulations learned in school as well as the regulations that all restaurants require. Additionally, a good candidate incorporates these regulations seamlessly into his or her daily work. Health and safety is a very important part of food service, so making sure the baker is up to date on all health codes is crucial.

What to look for in an answer:

  • Knowledge of current health and safety codes.
  • Understands the importance of food safety.
  • Implements these regulations in his/her own kitchen.

Example:

“One method I use is to wear cutting gloves when dealing with any sharp kitchen equipment. Keeping many of these gloves on hand encourages safety.”

Q:

Provide an example when you had to demonstrate leadership skills in the bakery where you worked.

A:

People management is an important skill to have, and there are many ways to demonstrate leadership. Even one example will give you insight into the work ethic of the baker. If the candidate demonstrates an ability to handle a team and to effectively manage people, you’ll get a good idea if he or she can take on the job offered.

What to look for in an answer:

  • Ability to manage work-related stress.
  • Understands the value of leadership.
  • Demonstrates leadership and people skills.

Example:

“A manager was out sick, so we were one man short. I pulled the team together to help. We managed the workflow without a hitch.”

Q:

Bakers create a variety of baked goods on a daily basis and are likely to experience a few missteps every once in a while. The way they approach those missteps is important to maintaining quality and customer satisfaction. This question allows interviewers to determine a candidate's ethical code and whether they would serve below par items to customers.

A:

A candidate's answer should emphasize:

  • Commitment to quality
  • Pride in their work
  • Ability to communicate with customers

Here is one example of a quality candidate answer:

Example:

"The first thing I would do is throw away the batch. I want customers to experience joy when they eat when of our baked goods and I want to maintain the professional standards of the bakery. If I had time, I would try to come up with another batch of cookies or quick-baking items to compensate for the pastries. If a customer asked about the pastries, I would apologize and be honest about what happened, but I would make sure to provide them with similar goods to try."

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