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Business Administrator Interview Questions

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  1. As a business administrator, what type of staff issues did you resolve in your previous employment? See answer
  2. Do you feel that you have strong negotiation skills and understand the best practices for contract acquisitions? See answer
  3. Were you previously required to secure and cultivate new talent as a business administrator? See answer
  4. As a business administrator, how did you promote your previous employer online? See answer
  5. What qualities do you have that fit the role of a business administrator? See answer
  6. Tell me about a time when you had to deal with a difficult vendor. How did you manage the situation? See answer
  7. What is your experience with budgeting? What is the biggest budget you have managed and what are the challenges you encountered during the implementation?
  8. What are the steps involved in drafting and executing a successful budget?
  9. Imagine our business performs best during the winter. What strategies will you put in place to boost business during other seasons?
  10. What are your most preferred software or enterprise tools for completing your work as a business administrator?
  11. Discuss the differences between administration and management.
  12. What is SWOT analysis and how can you apply it to our business?
  13. Discuss proactive decision and reactive decision making.
  14. What is your approach to decision making?
  15. From your knowledge of our company, do we follow a vertical or horizontal organization structure?
  16. List four important skills a successful business administrator must have.
  17. Explain the BPM lifecycle.
  18. What’s your take on departmentalization in companies?
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6 Business Administrator Interview Questions and Answers

Q:

As a business administrator, what type of staff issues did you resolve in your previous employment?

A:

Issues with staff members arise unexpectedly in business. The candidate must have experience mitigating risks related to staff disputes and potentially high turnovers. It is the responsibility of the business administrator to create solutions that are beneficial for your company and workers when resolving these issues. The administrator follows proper business protocol when explaining new ideas to workers and ensures that they understand how the changes affect them. What to look for in an answer:

  • Experience resolving staff disputes and risks to the company
  • Demonstrates interpersonal communication skills
  • Understands the needs of workers and the company
Example:

“Working closely with department managers, I mitigated wage disputes with workers and created a better plan for promoting workers based on merit and production levels.”

Q:

Do you feel that you have strong negotiation skills and understand the best practices for contract acquisitions?

A:

Business administrators negotiate new contracts with customers and other businesses, and they establish partnerships. Strong legal ethics and comprehension of contract acquisition is necessary for the position and helps your company secure more beneficial deals for new business. The administrator must have strong skills in getting higher earning opportunities through contract acquisition and prevent actions that could prove detrimental to the company and its public image. What to look for in an answer:

  • Experience acquiring new contracts and business opportunities
  • Strong and ethical negotiations skills
  • Mitigates all risks when starting new business ventures
Example:

“In my experience, I have developed strong negotiations skills and understand the legalities of new contracts and how to mitigate risks and secure better benefits for a company.”

Q:

Were you previously required to secure and cultivate new talent as a business administrator?

A:

A business administrator hires new staff and cultivates new talent when staffing needs arise. He or she is detail-oriented and conducts a thorough screening process for all prospects. The administrator reviews talented candidates for special projects that meet the desired skill sets. The candidate must have experience following legal protocol for hiring staff and avoid discriminatory actions that lead to lawsuits. What to look for in an answer:

  • Experience in hiring qualified and talented staff
  • Knowledge of employment policies and avoids discriminatory actions
  • Proven track record for cultivating high-quality talent
Example:

“As a business administrator, I developed teams for projects and hired new talent for the company on an ongoing basis and screened all prospects thoroughly.”

Q:

As a business administrator, how did you promote your previous employer online?

A:

Business administrators are responsible for marketing their company through effective strategies. Digital marketing is a cost-effective solution that generates a higher return on the investment. A candidate that has experience in digital marketing and automation understands how to tap into vital marketing resources and promote the business to a broader audience. What to look for in an answer:

  • Experience in digital marketing and automation
  • Utilizes all marketing resources cost-effectively
  • Candidate has skills in company branding and online advertising strategies
Example:

“I devised social media campaigns, produced landing pages and microsites and established a brand for the company through digital marketing practices and tracked the success of my efforts.”

Q:

What qualities do you have that fit the role of a business administrator?

A:

A business administrator addresses a large group of workers regularly and must have strong public speaking skills. He or she must present attributes of strong leadership with compassion and maintain a professional demeanor. The candidate must refrain from creating a hostile work environment, and workers should feel at ease when addressing concerns or asking questions. Pay attention to the candidate’s attitude when answering the question. Arrogance doesn’t indicate that he or she is a strong leader. What to look for in an answer:

  • Strong public speaking and communications skills
  • Views workers as a team and not competition
  • Strong leadership skills
Example:

“I managed a staff of 1,000 workers who remained motivated and maintained high production levels. I have the skills to command a room and keep my audience engaged and encouraged.”

Q:

Tell me about a time when you had to deal with a difficult vendor. How did you manage the situation?

A:

Business administrators have to interface with several internal and external parties, including suppliers and vendors who may prove difficult to work with sometimes. This question can help hiring managers identify candidates with superior negotiating, problem-solving and conflict resolution skills. A skilled business administrator candidate's answer should demonstrate the ability to work effectively with suppliers regardless of the situation. A candidate's answer should emphasize:

  • Problem-solving skills
  • Conflict resolution skills
  • Good negotiating skills
Example:

“At my previous job, I once had an issue with a vendor who had consistently missed the delivery deadline three consecutive times. His delays were causing problems for my company and I knew we had to do something. I wrote him a letter letting him know we won't pay for any goods that arrive late henceforth. He became angry and said the problem was due to port congestion. I persuaded him to sign an undertaking that we won't be liable for any extra warehousing fees arising from the slow deliveries and delays stopped.”

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