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Caregiver Interview Questions

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  1. What specific qualities do you possess that make you a good caregiver? See answer
  2. What is your approach to handling people with special needs such as autism or dementia? See answer
  3. What is something your previous employer would say about your caregiving abilities? See answer
  4. How would you deal with a difficult situation such as an older patient who refuses to bathe? See answer
  5. Why do you want to work at this specific caregiving agency? See answer
  6. Your patient doesn’t feel well and you don’t want to leave them, but you have another appointment. What do you do?
  7. What do you love the most about being a caregiver?
  8. What do you do to help patients feel valued and dignified when you help them bathe or use the restroom?
  9. Are you comfortable completing chores like doing laundry, washing dishes or vacuuming to support your patients?
  10. Have you ever had to administer a form of medical care to a patient? Can you provide an example?
  11. Do you consider yourself a good cook? Would you be open to preparing meals for patients?
  12. A patient’s loved one questions your care methods whenever they visit. How do you maintain a positive relationship with them?
  13. Have you ever spent a holiday providing care to a patient? If not, would you be willing to do so?
  14. What do you do in your personal time to maintain your mental health, and in doing so, maintain a positive attitude as a caregiver?
  15. Your supervisor will offer you a pay raise if you move to a more difficult patient, but you’ve established close bonds with your current patient. What do you do?
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6 Caregiver Interview Questions and Answers

Q:

What specific qualities do you possess that make you a good caregiver?

A:

Ideally, caregivers see themselves as compassionate and empathetic people. They derive genuine satisfaction from helping others one-on-one. Whether interviewing for a position that provides care for an older or younger person, your caregiver candidate should also stress professional training and previous experiences. Being prepared to provide appropriate responses to everyday needs or medical situations is crucial. A person applying to be a caregiver should also focus on reliability and responsibility.

What to look for in an answer:

  • Medical training, including CPR
  • Years employed full-time
  • Use of emotion words suggesting compassion or connection

Example:

“I love surrounding people with care. After receiving my certification, I was hired by my previous employer and worked with them for three years.”

Q:

What is your approach to handling people with special needs such as autism or dementia?

A:

A potential caregiver would benefit from having acquired specific training or work experience in helping people with special physical or emotional needs. Job training or education that focused on special education or geriatric therapy are welcome attributes here. Look for a candidate to provide answers that focus on positive reinforcement in dealing with special needs. A good candidate will mention specific techniques such as positive redirection, diversion or distraction. What to look for in an answer:

  • Geriatric or special-needs training
  • Positive reinforcement techniques in handing special needs
  • Willingness to listen and encourage

Example:

“I’ve learned how important compassion and acceptance is for Alzheimer’s patients. Using gentle redirection, I’ve seen how a well-organized day that’s flexible can help to reduce agitation.”

Q:

What is something your previous employer would say about your caregiving abilities?

A:

Although there is not a specific right answer, the candidate’s body language and facial features are important. The candidate’s response should focus on qualities they have such as reliability, compassion and professional preparation. Also, the response should indicate to you that the previous employer was sorry to see them go or that the circumstances under which they left were positive.

What to look for in an answer:

  • Positive attitude toward answering the question
  • Focuses on strong qualities including reliability and preparation
  • A spontaneous and unforced answer

Example:

“I think they’d say I was reliable and had a good sense of humor while caring for their son. I loved working with them for those three years.”

Q:

How would you deal with a difficult situation such as an older patient who refuses to bathe?

A:

A specific situation is more easily answered by caregivers who have had job experience and who can draw upon their history in approaching a difficult moment. In the candidate’s answer, the future caregiver’s focus should be on demonstrating positive reinforcement techniques that they can bring to your business. Some of these may include reassurance, routine and redirection. Undesirable answers would include a description of punitive or shame-based approaches to handling resistance.

What to look for in an answer:

  • Specific situations the candidate has experienced
  • A positive reinforcement approach and reassurance
  • Answers that suggest empathy and understanding

Example:

“Showers can be scary for seniors. Instead of arguing, I focus on making it easy and fun. Using lots of warm towels also helps.”

Q:

Why do you want to work at this specific caregiving agency?

A:

Answers that reflect an understanding of your caregiving agency’s culture and clients are best here. Personal connections such as a relative or friend who was a caregiver or a client suggest in-depth knowledge of your specific business. The candidate should demonstrate knowledge of those qualities that distinguish your agency from the rest and be prepared to talk about being a good match for the job.

What to look for in an answer:

  • Knowledge of the caregiving agency’s mission
  • Fitness for the specific caregiving skills of the agency
  • An interesting anecdote that connects them to your agency

Example:

“Your agency was a natural choice for me because one of your caregivers helped with my brother, and you specialize in treatment for autistic children.”

Q:

Your patient doesn't feel well and you don't want to leave them, but you have another appointment. What do you do?

A:

A caregiver typically has one or more appointments to attend each day. This question allows interviewers to determine whether a caregiver offers additional time to patients to ensure their health and safety. It also allows interviews to gauge a candidate's ability to notify their agency about the situation to assign another caregiver to the upcoming appointment.

The candidate's answer should emphasize:

  • Good judgment
  • Communication abilities
  • Commitment to the patient

Here's an example of what a great answer could look like:

Example:

"The first thing I would do is check their vitals based on their underlying health conditions. Then I would contact my supervisor to tell them what's happening and ask if anyone else could cover the next appointment. I would stay with the patient for however long necessary to ensure they're okay. If the situation called for it, I would either call an ambulance or take them to the doctor to be sure their condition isn't serious."

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    Last updated: Apr 21, 2021